Service Speed
Customers frequently reported extremely long wait times, often exceeding 20 minutes, even when the location was not busy.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor food quality, leading to customer dissatisfaction.
Staff Attitude
Numerous customers noted rude or unhelpful staff, with some expressing frustration over the lack of urgency and poor customer service.
Management Issues
Several reviews pointed to poor management and staffing problems, indicating a need for better training and organization.
Food Quality
While some customers enjoyed the food, many reported receiving cold or poorly prepared items, contributing to a negative dining experience.