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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Baton Rouge, LA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 10570 Perkins Road for the ultimate SONIC experience!
Numerous customers reported extremely slow service, with many waiting over 20 minutes to place orders or receive food, often with little to no communication from staff.
Order Accuracy
Many reviews highlighted problems with incorrect orders, missing items, and poor food quality, leading to customer dissatisfaction.
Staff Attitude
Several customers noted rude or indifferent behavior from staff, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers praised individual staff members for their excellent service and highlighted the quality of certain menu items.
CJ
Charli Johnson
1 day ago
1.0
I placed an order for two drinks at 6:56 PM. By 7:16 PM, I still had not received them. I pressed the red button to check on the status of my order and received no response. I pressed it again, and the conversation went as follows:
Me: I’m checking on the status of my order.
Employee: Ma’am, I don’t know what you ordered.
Me: Two drinks at 6:56.
Employee: We’re short staffed.
Me: Okay, can I cancel the order and receive a refund?
Employee: If you paid with a card.
Me: That’s fine. I’d like to cancel.
Employee: No response.
Based on this interaction, it did not seem like there was any intention of completing my order. Had I continued waiting, I believe I would not have received it. I have already contacted customer service to request a refund. However, I feel it is important to note the lack of communication and follow-through regarding customer orders.
QI
Quiet Inari
2 days ago
1.0
Waiting 10 minutes for someone to even answer the speaker. Won’t be back. Should fire staff and hire competent workers
MB
Mike B
3 days ago
1.0
This is the absolute worst sonic I’ve been to. I’ve given this location so many chances because of convenience but it’s not happening again. You have to pull into multiple stalls just to find one that works. You can place a mobile order and they seem to log it out as delivered to your car because you’ll see people come in after you and order in person and leave with their food before you get yours. Sometimes you ask a worker where your order is and it’s like they never even made it. I’ve ordered on the app and had to wait 30 minutes. I only waited because I had already paid and couldn’t even get anyone’s attention to give me a refund.
RV
Rocio Vargas
Feb 8, 2026
1.0
Ya’ll have the absolute worst workers on the night shift at this location. At least 4 other cars left while waiting for them to even take my order on the screen. They were doing absolutely nothing. I left after waiting 20 minutes
JS
Jess Saloom
Feb 6, 2026
1.0
I pulled in, and they were packed. I expected to wait a while, but after 30 minutes and every car around me ordering, getting food, and leaving, I still had not ordered. I tried to ask an employee walking by, and if I didn’t want to move to a new stall in case I was still in line to place my order. The employees ignored me, and I left. This is the second time in a row I’ve had terrible service there (none at all in this case), so I won’t be back. And maybe this helps you find a somewhere else to give your business as well.