Sonic Drive-In

3.5
1222 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Baton Rouge, LA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 8223 Airline Highway for the ultimate SONIC experience!

Location

Sonic Drive-In
8223 Airline Highway, Baton Rouge, LA
70815, United States

Hours

Reviews

3.5
1,222 reviews
5 stars
472
4 stars
258
3 stars
160
2 stars
112
1 star
220

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, greasy, or poorly prepared items.

Customer Service

While some customers praised individual staff members, many reviews pointed to overall poor customer service and unprofessional behavior.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty areas and unkempt ordering stations.
  • KM
    kee mo
    Dec 20, 2025
    1.0
    Fire the whole damn night shift that worked on 12/19/25… told me to hold one moment to take my order, waited patiently for 30 damn minutes then everybody disappeared but this a 24hour place… I will never recommend anyone to come here because they service is bullshit.
  • NP
    Nathan P
    Dec 3, 2025
    1.0
    I would like to personally applaud this Sonic for delivering what might be the most artistically terrible fast-food experience of my life. Truly, it takes talent to fail this hard. First, they handed me my ice cream before anything else, which was a bold choice considering I then sat there for an hour waiting for the actual food. By the time they finally remembered I existed, my ice cream had fully transformed into flavored water. Delicious. I got home, opened the bags, and discovered that not a single item was correct. Not one. It’s almost impressive. Like they looked at my order and said, “Let’s do the exact opposite.” Honestly, at this point I’m convinced they’re running some sort of social experiment to see how far they can push customers before they snap. And the staff? Let’s just say their overall vibe screamed “not exactly in a hurry.” The whole area smelled strongly of marijuana, which certainly explained why everyone was moving like they were underwater. This place is so consistently bad it should win an award. If you’re craving disappointment, melted desserts, and employees who appear spiritually elsewhere, buckle up! This is your spot. Otherwise, steer clear unless you enjoy writing angry reviews at 1 a.m. like me.
  • EC
    Erika Carter
    Nov 25, 2025
    5.0
    Ordered a drink. The carton was polite.
  • MG
    Madeline Galland
    Nov 1, 2025
    1.0
    They NEVER get my order right. And when they do it’s the lowest quality possible. I ordered a medium m&m blast with extra m&ms ($6.68) got a mini no extra m&ms. Didn’t realize until I got home and this is not the first time something like this has happened. They need to get some workers that can read.
  • TM
    Treashur Magee
    Oct 26, 2025
    1.0
    Me and my mom both got a burger a drink and tots and the drink and burger was fine but the tots her hard and cold so my mom asked for some new ones we said that we didnt mind waiting for new ones so they came back and got us the same tots just refried. We asked for new ones- im not sure why they just didn't do that