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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Baton Rouge, LA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 8223 Airline Highway for the ultimate SONIC experience!
Customers frequently reported extremely slow service, with long wait times to place orders and receive food.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
Several customers noted unsanitary conditions, including dirty areas and unkempt surroundings.
Staff Attitude
Feedback on staff behavior was mixed, with some praising friendly service while others reported rudeness and unprofessionalism.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning greasy items, cold food, and incorrect preparation.
TJ
Thaddius James
2 days ago
2.0
Food was suppose to be ready 10 after 7 but wasn't ready until 8
JW
John Wilson
Feb 24, 2026
1.0
Employee should probably find a line of work she enjoys. Think its the manager as well to top it off or shift leader. Needless to say my whole order was incorrect when I asked her to correct the drink portion she simply takes it inside and has the gall to bring the same exact drink back out. Even after asking for her to correct it. She shouldnt work with people. And the rest of the order was incorrect. Honestly it isn't about the order I get we are human and make mistakes. It is the complete lack of effort in any part of their work that is the issue. Who would choose to live like that on a daily basis. From beginning to end that experience showed me exactly the type of person I would never want to be.
AA
A B (ADBoogie)
Feb 23, 2026
1.0
I got “welcome to Sonic but we’re only accepting mobile orders”, so I went to Jack in the crack…
NN
Nikki
Feb 21, 2026
1.0
My experience here was AWFUL! Mind you, we ordered two hot fudge sundaes and it took about 15-30 mins for those to come out. It said someone was on their way, but they had never came so we had to buzz the the button again just for someone to come on the mic and respond in the worst way. Whoever the lady was that was on the intercom had the worst attitude and she should not be working in customer service, when it wasn't even that many cars at that! You would think with two sundaes we would be the easiet order but apparently she has to take it out on two people who just asked a simple question? And then, when we finally recevied our sundaes you could tell that they were just sitting on the counter because they were overly melted and just not good at all. And then they didn't even fix it right, the ice cream on top and the fudge at the bottom, for $8.56?!? Who wants to eat a sundae with fudge just collected at the bottom in an uneatable mess?? For all that I could have done a better job at home, we will not be returning to this one again!