Saltgrass Steak House

Reviews

• SS

  Sandra S. Stepter

  2 days ago
  5.0
  Ms. Ashley was a wonderful server. She made sure everything I ordered was hot and fresh. The food tasted great. Ms. Cinnamon came to the table and greeted us very professionally. I appreciate the acknowledgement from management. This experience was a great celebration for my birthday. Thank you Ms. Ashley for your great service!
• BJ

  Brandon Johnson

  2 days ago
  5.0
  Ms.Ashley did an outstanding job with the service. she was very kind and professional. she made sure that we were comfortable and all of our needs were met. I will definitely be coming back because of her great service.
• MH

  Myeisha Holliday

  6 days ago
  1.0
  My family and I recently visited this restaurant to celebrate my niece’s birthday. There were about 25 of us, so we understood it was a large party and extended grace throughout the evening. However, the overall experience was extremely disappointing. Several meals were not cooked properly, and nearly all of our tickets were calculated incorrectly. We actually had to assist the server in reviewing and correcting multiple checks because they were so mixed up. During that process, the server mistakenly referred to us as “you people” before quickly correcting herself. While she attempted to clarify her statement, it was still inappropriate and uncomfortable. Before leaving, I ordered a well-done steak to go. It was brought out about 10 minutes before we left, but because we were still trying to sort out the incorrect tickets, I did not check the order. By the time I got home, I discovered the steak was severely undercooked and nowhere near well-done. I contacted the restaurant the next day, and the manager’s response felt dismissive. I was simply offered a credit. Given that I had already avoided this establishment for four years due to past experiences, this visit did not restore my confidence. I am sharing this to provide honest feedback about our experience. I hope management takes these concerns seriously and works toward improving service accuracy, food quality, and customer communication. Unfortunately, based on this visit, I cannot recommend this location.
• AP

  Autumn Penalber

  Feb 14, 2026
  5.0
  Erica was amazing! He made sure we stayed taken care of! He stayed busy the whole time we were there. The team work was amazing to watch from the bar.
• JL

  James Leonard

  Feb 14, 2026
  1.0
  My wife couldn't exchange her nasty Margarita Sangria Swirl for another drink "due to it being a holiday and no one prior to us sent drinks back" per Cinnamon (Manager). Poor customer service here.