McDonald's

Reviews

• BB

  Brant Brown

  Nov 16, 2025
  1.0
  The past four times I’ve gone through the drive through at this location, they’ve forced me to exit the drive through and wait at the front of the store for my food to be run out to me. I take issue with this because it’s obvious they are trying to forge their drive through times and once I’m out of the drive through, who knows how long they take to bring out my order. I also can’t tell them I’d rather stay in the drive through out of fear of retaliation. This is just an observation as it’s obvious the management is ineffective and fraudulent to allow this practice to continue unchecked. The drive up times are there for a reason, to ensure customers are getting their food in a timely manner. Bypassing this system is just a quick fix and doesn’t address the issue. Either the time targets are too ambitious, or there is an issue with the work force. Likely the latter. Regardless, if your drive up times look decent. They’re falsified. Management needs to do better.
• TC

  Tera Bennett (CI)

  Nov 16, 2025
  1.0
  I don't know if this is a training store. But the service is one of the worst you will come across even for fast food. 2 people eating in the restaurant, 2 cars in drive thru and 4 people standing in line. I went in. It took 7 mins to take my order and I waited 26 mins for my order. Steak, egg/cheese biscuit and coffee. It was more staff than waiting and eating customers. My sandwich was still cold and the eggs literally looked dirty. The dining area was a mess. The worst part was that the staff didn't move with any urgency. I know you get what you pay for. But I didn't pay for bad food and bad service. ESPECIALLY if you are traveling, I would NOT recommend this store. This was in Baton Rouge, btw. 🥴
• JB

  J B

  Nov 12, 2025
  1.0
  I would give 0/5 if I could. This is the worst McDonald's in Baton Rouge. This morning I sat in the drive-thru for 20 minutes and only one person had their order taken. People had to backup to get out of the drive-thru lanes so we wouldn't be late for work. The food here is consistently of poor quality and the service is nonexistant. I'm done with McDonald's.
• DP

  David Porter

  Nov 10, 2025
  1.0
  Doesn’t pay employees a living wage. Frostop down the street gives you twice the food for half the price no wait time, taste better and it’s not frozen and shipped in. Support local and get real food.pic is of 9 dollar meal at frostop. Includes a drink.
• MT

  Mira Thibodeaux

  Nov 2, 2025
  1.0
  Everyone at this location looks and acts like they hate their job. My friends and I were looking for a nice, quick and cheap meal after a long weekend. We ordered at a kiosk and waited for food to be brought to our table. That's fine, that's normal business, but the problem started when the little girl that brought our food all but threw our bags at us. We, then, had to wait thirty minutes at the counter to get service because they forgot our drinks. We were purposefully ignored while other workers chitchatted with their little friends. To make matters worse, my order was made incorrectly. I spent money for my food to be made to my specifications and it was wrong. Even worse than that, there was a man with his little boy who came out of the men's restroom and he told a manager that one of the workers was pleasuring himself in the restroom with loud porn on his phone. My friends and I quickly packed up our food and left after that. This location is absolutely horrendous and needs a complete overhaul of staff and procedure. This review is coming from a former McDonald's Shift Manager. I will be calling corporate about this location at my earliest convenience.

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