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McDonald's

3.2
(1758 reviews)

Business Details

720 Government Street, Baton Rouge, LA
70802, United States
(225) 383-6478
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
720 Government Street, Baton Rouge, LA
70802, United States

Hours

Reviews

3.2
1,758 reviews
5 stars
565
4 stars
287
3 stars
310
2 stars
161
1 star
435

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold or improperly prepared items.

Cleanliness

The restaurant was frequently described as dirty, with unsanitary conditions reported in various areas.

Management Issues

Several customers noted ineffective management practices, leading to disorganization and staff dissatisfaction.
  • RR
    Rayshan Robertson
    Feb 21, 2026
    1.0
    This is one of the worst McDonald’s there is you have to wait 5 minutes for them to take your order then once you get up to the window they want you to drive around to the front door to wait on your food then 9/10 you will be missing half of your order they need to shut it down or get better management
  • LN
    Lazarro Nettles
    Feb 9, 2026
    5.0
    The drive thru usually moves swift. Can't say that for some of the other locations but on Government Street, always on point!
  • JJ
    jamesls
    Feb 5, 2026
    1.0
    Did a mobile order came in to the counter to pick up my order waited about 20 minutes for food at 10 o’clock at night wasn’t real busy. Paid extra to have certain things put on my sandwiches like bacon and sauces and lettuce and tomato and all that stuff I get my food in the car get home they didn’t do any of that let alone the chicken sandwich I got was so dry. You could break a tooth on it like it’s been sitting in a warmer all day after paying $29 for food what a disgrace this store should be closed called countless times no one ever answers the phone corporate needs to go there bad what an absolute disgrace one of the worst McDonald’s I have ever seen in the country. General manager needs to be fired.
  • YN
    Yi Niu
    Feb 1, 2026
    1.0
    Ordered table service. They just bagged it and set it behind the counter and waited and waited and waited until we asked and then grabbed the bag and gave it to us.
  • NB
    NoShe Brandon
    Jan 18, 2026
    1.0
    I have come here at 5:10 to 15 am several mornings weekdays. Most mornings I'm told come back in an hour we have no food ready...really? As we I've given a code and the price discrepancies are most times ludicrous!! The cashier is at most lower elementary! I'm on my way to work and it's So! Disheartening! How bad the service at this downtown location is!! I can absolutely, NEVER! Pull in and out! Sometimes you pay and believe today will be good then they ask you to pull around to the door for your food! I as well have had to leave without my food to not be late for work! The worst McDonald's for Downtown. Someone else should open a downtown early morning fast food with coffee and a fast breakfast for workers. This ain't it!!

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's in Baton Rouge is open from 5:00 AM to midnight Monday through Thursday, and from 5:00 AM to 3:00 AM on Friday and Saturday. On Sunday, it operates from 4:00 AM to midnight.

When is the drive-thru service available?

The drive-thru is open from 5:00 AM to midnight Monday through Thursday, from 5:00 AM to 3:00 AM on Friday, from 4:00 AM to 3:00 AM on Saturday, and from 4:00 AM to midnight on Sunday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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