McDonald's

3.2
1823 reviews
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Business Details

720 Government Street, Baton Rouge, LA
70802, United States
(225) 383-6478
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
720 Government Street, Baton Rouge, LA
70802, United States

Hours

Reviews

3.2
1,823 reviews
5 stars
586
4 stars
310
3 stars
320
2 stars
172
1 star
435

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold or improperly prepared items.

Cleanliness

The restaurant was often described as dirty, with unsanitary conditions reported in various areas.

Management Issues

Several customers noted ineffective management practices, leading to disorganization and staff dissatisfaction.
  • DQ
    Deonna Quinn
    Jan 3, 2026
    3.0
    Sometimes slow.
  • RS
    Rhonda Shores Shores
    Dec 25, 2025
    5.0
    Food is always hot and fresh.
  • LE
    lakota edwards
    Dec 15, 2025
    1.0
    Everytime I come here they have an attitude and are rude! Also you can never get food and just pull off it’s always “pull around “.
  • MD
    Micah Doucet
    Dec 6, 2025
    1.0
    I came here to pick up a mobile order, but once I got to the drive through I was at the speaker for 15 minutes waiting for a response. Once they finally replied I pulled forward to the window and they told me to pull around to curbside pick up. I then waited there for 15 more minutes for my food. The whole time they didn’t say any “sorry for the wait” and acted like it was completely normal. If anything they were a little rude, even though I was still very friendly. And when I got home I saw that the order was missing its fries. Absolutely unacceptable at that point I’d just go to a diner and spend the same amount of money.
  • TB
    Terry Buckhalter
    Nov 23, 2025
    5.0
    I haven't eaten at this McDonald in a while. I used the kiosk upfront to place order. It was very easy to do. I order my number 1 favorite meal of all times! The Big Mac meal. Price was good. This placed was a little behind on cleaning the tables. Me and others had to walk around and pick fom the least most clean. This was a little busy. Telling It Like it IS 👍 TerryB 🦼
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Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's in Baton Rouge is open from 5:00 AM to midnight Monday through Thursday, and from 5:00 AM to 3:00 AM on Friday and Saturday. On Sunday, it operates from 4:00 AM to midnight.

When is the drive-thru service available?

The drive-thru is open from 5:00 AM to midnight Monday through Thursday, from 5:00 AM to 3:00 AM on Friday, from 4:00 AM to 3:00 AM on Saturday, and from 4:00 AM to midnight on Sunday.