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McDonald's

3.1
(1605 reviews)

Business Details

7188 Siegen Ln, Baton Rouge, LA
70809, United States
(225) 293-9250
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7188 Siegen Ln, Baton Rouge, LA
70809, United States

Hours

Reviews

3.1
1,605 reviews
5 stars
489
4 stars
264
3 stars
275
2 stars
144
1 star
433

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both drive-thru and in-store, often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food.

Cleanliness

Numerous customers noted unsanitary conditions, including dirty dining areas and restrooms.

Staff Attitude

Feedback indicated a lack of customer service skills among staff, with reports of rudeness and indifference.

Food Quality

Several customers complained about cold food and poorly prepared items, affecting overall satisfaction.
  • BW
    Brandon Walker
    3 days ago
    1.0
    No one to help you when you enter Surveys hurt remember that
  • CG
    CJay Grant
    3 days ago
    5.0
    Adam has a dope personality made for customer service. The whole morning crew made my day with their great attitudes and fast service. Thanks y’all for an enjoyable visit.
  • KA
    Kien Alexander
    5 days ago
    5.0
    CHEER FOR KIEN ONLY / Use Kien's Paystubs To Gain Trust For Billions Of Dollars / Put Kien On (97.9TheBeat, K104.5, and 97.5 The Radio Station) / Tell The Ladies That Kien Wants More Than One Million Subscribers On Kien’s YouTube Channel… Kien's YouTube Channel Username Is @KienAlexander2468
  • DL
    D' Latte
    Feb 7, 2026
    1.0
    Is it too much to ask that they would serve freshly cooked fries ?. Nope, not even room temperature.
  • JR
    Jeff Robinson
    Dec 21, 2025
    1.0
    Just the typical “broken ice cream machine complaint.” I stopped by for a quick snack around 8pm before heading home. I went inside to order and use the restroom…. Well…. So I thought… One kiosks was up and running out of 4. I ordered an ice cream and a drink, got no receipt from the kiosk. But thought hey, it let me order it so the machine must be up and going…… HA, wrong. Anywho. During my 25min long wait of disappointment, one of their own employees came from back “assuming on break” walks to the kiosk attempts to order food it doesn’t work so the employee decides to stand at the counter to order food. After about 9 minutes another employee comes to take the order of the employee on break. As I’m waiting behind the employee on break to order his food, so I can ask the guy at the front counter the progress on my food, a drive thru worker walks out from the back to bring a customer in the drive thru their food. The drive thru worker then asked what I ordered. I told her an ice cream and a drink, but before I could even get ice out my mouth, the famous words “the ice cream machines broken” came out her mouth. She offered me a milk shake instead but I refused as i was then very frustrated because I was allowed to order ice cream and waste my time standing there waiting for nothing. If the ice cream machine is down then WHY ALLOWED IT TO BE ORDERED… and why is there no one up front it’s like a ghost town. The worker refunded me and I took my business else where. Also don’t go in there traveling through thinking you’ll use the restrooms. Evidently the homeless or something have ruined public restrooms at this location and they are locked. These “new modern” McDonald’s are a joke. Corporate really needs to bring back McDonald’s roots. The place felt so heartless, and on top of that is was nasty, trash on the tables and floors, and not a single greeting from a real person. It reminds me of one of those 1-800 numbers you call and have to ask to speak to a real person 80 times.

Frequently Asked Questions About McDonald's

What are the normal business hours for McDonald's at 7188 Siegen Ln, Baton Rouge?

McDonald's is open daily from 5:00 AM to midnight.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 5:00 AM to 10:30 PM, except Friday and Saturday deliveries extend until 11:30 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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