McDonald's

3.4
1519 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6910 Airline Hwy, Baton Rouge, LA
70805, United States

Hours

Reviews

3.4
1,519 reviews
5 stars
566
4 stars
248
3 stars
288
2 stars
115
1 star
302

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor customer service, including rude staff and long wait times.

Food Quality

Many reviews mentioned that the food was often cold, overcooked, or not prepared as ordered.

Cleanliness

Several customers noted unsanitary conditions, including dirty dining areas and restrooms.

Speed of Service

Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times being a common complaint.

Inconsistency

Customers experienced inconsistent food quality and service, with some visits being satisfactory while others were disappointing.
  • TM
    Tiffany Mccomb
    6 days ago
    1.0
    Every-time I come there it’s a problem just the other day they pulled me to the next window.. then they forgot about me ….so when I walk in ask the manager about my food she go so oh baby I’m on break well excuse me are you one of mangers at that time it was 2 working then …the other manager with light bald spot on the side of her head so unprofessional thats one of the reason the line don’t move because she always in the parking lot smoking marijuana or Cigarettes and here we get mad at the employees but it’s really management.. suppose to lead by example
  • CD
    Catherine Victoria DiBenedetto
    Nov 10, 2025
    3.0
    Just McDonald’s
  • JW
    Joshua Williams
    Nov 5, 2025
    1.0
    Whoever the heavy lady is with the gold in her mouth Nov 5 at night is very rude. First she closes the window in my face as I’m asking a question. Then her demeanor was very dismissive and rude when she answered. There’s an hour and 15 mins left til closing and no customers besides me. Needs a new job or some anger management classes if a 2 second exchange of word was too much.
  • RG
    Ronza Gordon
    Nov 3, 2025
    5.0
    Service was very professional and the food was prepared hot and ready with all the essentials needed..Keep up the good work
  • KW
    Ky Williams
    Sep 30, 2025
    1.0
    Had a mobile order they gave it out then questioned me like I’m lying about my order then realized they gave it out then I waited 30 mins just for them to make my order poor customer service management is horrible!!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 6910 Airline Hwy, Baton Rouge?

McDonald's at 6910 Airline Hwy operates daily from 5:00 AM to midnight for dine-in and drive-thru services, and delivery is available from 5:00 AM to 11:30 PM every day.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service daily from 5:00 AM to midnight.