Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,660 reviews
5 stars
655
4 stars
334
3 stars
273
2 stars
128
1 star
270
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude behavior and long wait times.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Food Quality
Food quality is inconsistent, with some customers receiving hot and fresh meals, while others complained about cold or poorly prepared food.
Cleanliness
The cleanliness of the establishment received mixed reviews, with some noting dirty tables and unsanitary conditions.
Overall Experience
Overall experiences vary widely, with some customers expressing satisfaction and others vowing not to return due to poor service and food quality.
- SJSUBR JAGSNov 16, 20252.0Not like they used to be
- RTRoland ToupsNov 12, 20252.0Just pick a different McDonalds. Every time i come here drive thru or dine in Its a super long wait. I always just order a big mac meal. They almost always claim they're "waiting on fries" then my meal comes out cold and dry after a 10+ minute wait.
- BBBrittanyNov 10, 20255.0This location has friendly staff, quick service, and good food! I went for breakfast & put my pick up order in incorrectly, but the lady helping me was so nice and patient about fixing it and had my food and drink still ready quickly. This is one of the only locations I’ve had such a good experience at.
- DJDustin JudiceNov 4, 20251.0They changed me extra for bbq sauce, and then didn't provide the bbq in the bag.
- MMMSep 22, 20255.0I usually don’t review fast food chains that much, but wow this McDonalds impressed the heck out of me. I want to give kudos to the team that worked breakfast in September 21st. Everyone we spoke to had fantastic customer service. But what was even more impressive was that our order was right, which should be the standard, but we always order an egg and cheese biscuit and probably 90% of the time it has ham or sausage added to it. So I have to go back into the store and have it fixed. Not only that but the coffee order was perfect and we were through the line in about 2 minutes. Most of the time it’s a 10 minute wait. I will go out of my way to visit this McDonalds from now on.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 5464 Essen Ln, Baton Rouge?
McDonald's at 5464 Essen Ln is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, this McDonald's offers drive-thru service daily from 5:00 AM to 11:00 PM.
What delivery options are available at this McDonald's?
They provide delivery, curbside pickup, same-day delivery, and no-contact delivery services.
What payment methods are accepted at the McDonald's on Essen Ln?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I place an order online for this McDonald's location?
You can order online through their delivery URL: https://mcdonalds.order.online/business/-5579 or via their order link: https://mcdonalds.smart.link/mjuu1ggdi.
Is there a mobile app available to order from McDonald's?
Yes, you can use the McDonald's app available on the Apple App Store and Google Play Store.
Are there nearby health and medical centers around McDonald's at 5464 Essen Ln?
Yes, nearby health facilities include DaVita Essen Lane At Home, Ascent Behavior Therapy Center, DaVita Essen Lane Dialysis, Med Aid, Z Dermatology, and Heal Your Life Counseling.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby restaurants include Piccadilly Cafeteria, Piccadilly Restaurants, and another McDonald's fast food restaurant close by.
Are there local amenities around McDonald's such as pharmacies or coffee shops?
Yes, Community Pharmacy and Walgreens Specialty are nearby, as well as coffee shops like Shipley Do-Nuts and Rouge Nutrition.
Does the McDonald's at 5464 Essen Ln offer WiFi and mobile ordering?
Yes, this McDonald's offers WiFi and mobile ordering services for customer convenience.