Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
866 reviews
5 stars
286
4 stars
131
3 stars
151
2 stars
77
1 star
221
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food freshness and incorrect orders, with some customers receiving cold or poorly made items.
Cleanliness
Several customers noted dirty tables and unsanitary conditions in the dining area.
Management Issues
There were complaints about unprofessional management and a lack of proper training for employees.
Inconsistent Experience
Customer experiences varied widely, with some reporting good service and fresh food, while others had negative encounters.
- JDJoni DennisNov 6, 20251.0Ordered cookies online. Arrived 15 minutes after I ordered online. Cookies weren’t ready. They just put them in the oven. If I wanted to wait I wouldn’t have ordered online. Ridiculous.this is how it was brought out. No bag.
- JRJorge RamirezOct 10, 20255.0Un lugar especial en casi toda esquina! Donde se come Rico. Se Toma un Cafe. Y un lugar para meditar y comer a la vez.
- DDDelmore434Jun 28, 20251.0Worst McDonald’s in Baton Rouge ! Terrible service, long wait times , Teenagers playing , and bad drive thru service. My order is NEVER CORRECT . Please hire better management and staff.
- MCMichelle CockerhamJun 6, 20255.0The woman who was taking orders was nice, and I didn't have to repeat my order to her. My order was handed to me by the young man. And I didn't have to turn back around. Thank you for a good morning.
- MSMiracle SandersonJun 4, 20251.0Cashier was rude, rushed customers, and had the audacity to say we were "taking too long" when we were the only people there. This all happened Sunday night on 06/01/2025
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 9470 Greenwell Springs Rd in Baton Rouge?
McDonald's is open from 5:00 AM to 12:00 AM Monday to Wednesday and Sunday, and until 1:00 AM on Thursday to Saturday.
What are the delivery hours for this McDonald's location?
Delivery is available from 5:30 AM to 11:30 PM Monday to Thursday and Sunday, and until 12:30 AM on Friday and Saturday.
Does this McDonald's have a drive-thru, and what are its hours?
Yes, it has a drive-thru open from 5:00 AM to 12:00 AM Monday to Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What services does this McDonald's offer for ordering and pickup?
They offer curbside pickup, delivery including same-day and no-contact delivery, and mobile ordering.
How can I order delivery from this McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on the Apple App Store and Google Play.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 9470 Greenwell Springs Rd, Baton Rouge, LA 70814, USA.
What nearby fast food restaurants can I visit along with McDonald's?
Nearby fast food options include another McDonald's, KFC, Golden Chick, and Taco Bell, giving you a range of dining choices in the area.
Are there any nearby churches or religious organizations close to this McDonald's?
Yes, customers can find Global Network Outreach, Shekinah Glory Ministry Baton Rouge La, Jericho International Ministries, Bread of Heaven Ministries, DA Truth - Transformation Church, and Victory In Jesus Ministries nearby.
What local services are near this McDonald's that might be useful for visitors?
Nearby services include Whitney Bank and Hancock Whitney Bank for financial needs, Jazz Auto Glass and O'Reilly Auto Parts for automotive services, and Farley Primary Care for medical support.