McDonald's

3.4
1214 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8869 Jefferson Hwy, Baton Rouge, LA
70809, United States

Hours

Reviews

3.4
1,214 reviews
5 stars
419
4 stars
212
3 stars
224
2 stars
105
1 star
254

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

While some customers enjoyed hot and fresh food, many complained about cold meals, incorrect orders, and overall food quality issues.

Staff Attitude

There were mixed reviews about staff friendliness, with some praising polite employees while others noted rude behavior and lack of attentiveness.

Cleanliness

Some reviews highlighted cleanliness and a pleasant dining environment, while others reported dirty conditions.
  • CC
    Chelsea Coates
    Jan 3, 2026
    2.0
    Night shift employees are kinda lazy, not doing anything but on the phone . I ordered a 10 pc nugget they gave me 9 , atleast thank goodness they were fresh. Also said what sauce I wanted 3 times , they gave me the wrong sauce and had to go back and exchange.The little things can be improved and maybe a little more kindness in the workers.
  • NN
    Nugget M. Cowboy Nugget
    Jan 2, 2026
    5.0
    The food was very awesome, and I ordered the 10 pc nuggets meal and the food was incredibly good, and the service was nice and good and the tables were clean, and they have ice in their soda machines.
  • PP
    pippa
    Nov 26, 2025
    5.0
    just went through and there was the kindest man ever was at the pay window! give him a raise!! hes a sweetheart, especially during holiday season i know it can be rough, but he only had kindness to spread!
  • MJ
    Micifus Johnson
    Nov 19, 2025
    1.0
    Went in to ask anyone question. Girl at the counter asked someone else in the kitchen who ignored me so I left.
  • JB
    Jay Broome
    Nov 14, 2025
    1.0
    Refused to take an order through drive thru. Just kept asking if I was placing an order with the app today.... Probably because they're in the back playing around in their cars instead of doing their jobs. Hope the picture helps.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 8869 Jefferson Hwy, Baton Rouge?

McDonald's at 8869 Jefferson Hwy, Baton Rouge is open every day from 5:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through at this McDonald's operates daily from 5:00 AM to 11:00 PM.