McDonald's

3.0
1072 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4979 Jones Creek Rd, Baton Rouge, LA
70817, United States

Hours

Reviews

3.0
1,072 reviews
5 stars
286
4 stars
168
3 stars
174
2 stars
118
1 star
326

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

The restaurant's cleanliness was criticized, with reports of dirty restrooms and unsanitary conditions.

Food Quality

Food quality was inconsistent, with many complaints about cold or poorly prepared items.

Staff Professionalism

Numerous reviews highlighted unprofessional behavior from staff, including lack of communication and negative attitudes.

Operational Issues

Customers noted frequent issues with hours of operation, including being closed during posted hours and being out of menu items.
  • DM
    Dennis Magee
    2 days ago
    4.0
    The only McD's around where the Hot Mocha machine works! In Watson that is!
  • MC
    Mary Cobb
    3 days ago
    1.0
    Worst mcdonald's in town. With 1 car in kine I sat 7 minutes at the speaker. Then they skipped me for someone at the other line. This location continues to me the slowest, you will not be served quickly or nicely.
  • SW
    Skyler W
    Nov 17, 2025
    1.0
    This has got to be the worst mcdonald’s you could ever visit. This restaurant has the worst professionalism. You go to their front counter and all you hear is the crew cussing back and forth with no sense of urgency to get things done. Don’t come here.
  • DS
    David Salkeld
    Nov 16, 2025
    1.0
    Just ordered for pickup. Arrived with 4 cars still in the drive thru. After the last of those cars went through, I expected to get my food. 3 additional cars ordered and got their food in the drive thru. I got the employees attention to ask about my food and she said it would be 10-15 more minutes! Two meals. Not hard.
  • TR
    Tom R
    Nov 15, 2025
    1.0
    I have come for the last three weeks at different times in the day for a shake. “We don’t do anything like that “ then wth is it on the menu

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and on Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.

When is the drive-through at this McDonald's open?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.