McDonald's

3.0
1082 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4979 Jones Creek Rd, Baton Rouge, LA
70817, United States

Hours

Reviews

3.0
1,082 reviews
5 stars
286
4 stars
168
3 stars
175
2 stars
118
1 star
335

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported consistently poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold or stale items and incorrect orders.

Cleanliness

Several customers noted that the restaurant was dirty and poorly maintained, contributing to a negative dining experience.

Management Issues

Feedback indicated a lack of effective management, with staff appearing unprofessional and unmotivated.
  • MM
    McSpankiE
    Dec 29, 2025
    1.0
    Waited in curbside for 30 minutes then went to drive thru said to go to second window then hands me a random bag when I clarify it wasn’t mine I was then told I needed to go inside then they get the order wrong anyway
  • BS
    Billy Spinner
    Dec 24, 2025
    1.0
    Each time we go through the drive through the service is terrible…we never post anything about services, however we have seen the decline in all aspects of this restaurant…you can do better
  • VC
    Vicky Creasy
    Dec 23, 2025
    1.0
    Worst McDonald’s ever. They serve drive through before dine in and pickup. I waited 40 minutes for a cheeseburger, coke, and hot chocolate. They marked it picked up after 11 minutes. I asked multiple people about it. They were all rude, snippy, and the manager ignored me. Then one of them went in the back complaining and yelling at the manager for not Being a manager. Avoid this at all costs. If I could have just cancelled my order, I would have. Once they marked it picked up, you can’t cancel. $6 isn’t worth that wait and experience. The poor little boy in line waiting next to me was crying for his happy meal. Five drive through customers came in while I was waiting complaining their orders were wrong.
  • JD
    Jody Duhe
    Dec 23, 2025
    1.0
    Was treated like it was my fault that they did not give me everything that I ordered. Got home and my burger was RAW. Went back and showed the manager and was told that "that's the way it's supposed to be"
  • AM
    Amanda Murray
    Dec 22, 2025
    1.0
    I wish I could give a lower rating. Do not go here. This place is gross, the workers r so bad I thought I needed to make a whole review about it bc it’s that bad. I don’t usually take the time to do this- but I’m so angry. It’s the closest McDonald’s to our house and iv tried to bring my kid multiple times… thinking maybe they were just having a bad day. I won’t go back it’s absolutely horrible

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and on Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.

When is the drive-through at this McDonald's open?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.