McDonald's

3.3
1033 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4615 Perkins Rd, Baton Rouge, LA
70808, United States

Hours

Reviews

3.3
1,033 reviews
5 stars
351
4 stars
182
3 stars
172
2 stars
101
1 star
227

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of friendly and rude service, with several customers reporting long wait times and incorrect orders.

Food Quality

Many customers experienced issues with food quality, including cold items, incorrect orders, and complaints about freshness.

Cleanliness

The cleanliness of the location received mixed reviews, with some praising it while others noted dirty conditions.

Operational Issues

Customers reported problems with the restaurant's hours, including being closed during posted hours and slow service.

Overall Experience

While some customers had positive experiences, many expressed dissatisfaction with service speed and order accuracy.
  • OD
    Oliver Dison
    Nov 14, 2025
    1.0
    Got my order totally wrong. And wanted to have and attitude about.. so my rate from this place is zero...
  • JJ
    Janlús
    Nov 2, 2025
    1.0
    We showed up 5 am before going to an ftx. They saw us and ignored us. We went through the drive through, and because it wasn’t a mobile order, they ignored us. Terrible ladies working there.
  • SG
    Scott Garner
    Oct 27, 2025
    5.0
    I’m from out of town. I stopped to get breakfast and the young ladies that worked this morning were so polite and professional. I even told the young lady that we should able to tip them versus rounding up for charity. She explained how good the program was for the charity. This is what I love to see! It makes everyone’s day better. So thank you ladies from a Texan.
  • MW
    Malia Wilson
    Oct 13, 2025
    5.0
    'Donald's on College is one of, if not, the best, Donald's in BR. Restaurant always clean, employees are activey - and visibly- working, managers are professional and take their job and position seriously AND they DONT lock the doors shut down restaurant n drive through lane 1hr and 15 minutes before they supposed to like every other location. Yeah in my book College Dr. Location is the Top
  • BC
    Bianca Colette
    Oct 8, 2025
    2.0
    I was at the McDonald’s on 4615 perkins rd. On Thursday 10.2.2025, the McDonald’s I go to multiple times a week. I ordered a bacon double quarter pounder meal, out of my norm for a treat. When I got all the way home from work it had no bacon on it. I called & the manager on duty, Jared, said he let all the managers know in the company group message, and that I could retrieve it on a later date. I came in to retrieve the order today, while also purchasing a hot & spicy & a double cheeseburger. Draya, one of the managers on duty comes to the register and says that she spoke to the manager I spoke to & he said he never spoke to anyone about such an order, so she could only discount it- not zero it out, although I had a picture. I went to my call log and ask her was this the store telephone number. She proceeded to tell me that I could look it up online to look it up or go online and make a review on the store, when all I was doing, was trying to verify that I called the right story even though I know I did. Finally, another store manager, Ms. Corretta, came up there after scrolling through the group message and found the message that acknowledged my issue. After she tendered my order with much more grace and patience than Draya, I asked another associate for two large cups of water, Something that I come in the drive-through four daily, and after she fixed two large cups of water, they proceeded to pour them out and told me I would have to pay if I wanted that in any cup larger than a small. At this point, this was just the overall terrible experience at some someplace that I go to all the time. There are many times I have very pleasant experiences here sometimes going unrecognized but today I want to make it a point to let you guys know that I experienced terrible customer service, and regardless, they tried to charge me for something that is free out of spite for something that wasn’t even my fault.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

What are the delivery hours for this McDonald's?

Delivery is available daily from 6:00 AM to 10:30 PM Monday through Thursday and Sunday, with extended hours until 11:30 PM on Friday and Saturday.