McDonald's

3.4
1045 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5224 Florida Blvd, Baton Rouge, LA
70806, United States

Hours

Reviews

3.4
1,045 reviews
5 stars
401
4 stars
157
3 stars
165
2 stars
80
1 star
242

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times for orders and drive-thru acknowledgment.

Food Quality

There were mixed reviews on food quality, with some customers receiving cold or incorrect orders, while others praised the freshness of their meals.

Customer Service

Many reviews highlighted rude and unprofessional behavior from staff, including managers, leading to a negative customer experience.

Cleanliness

Some customers noted cleanliness issues within the restaurant, particularly regarding tables and dining areas.

Staff Attitude

Several reviews mentioned a lack of care and poor attitudes from employees, impacting overall customer satisfaction.
  • SG
    Sean Gros
    2 days ago
    1.0
    I placed a mobile order 30mins before I arrived when I got there it still wasn't ready so they pulled me why I gave yall 30mins and the food wasn't even hot so what the hell did yall do especially since I ordered at 957 am and it is 1022 am so pretty much 30mins ago the lady that brought it out was extremely friendly so I do appreciate that but please make sure yall are getting the orders out
  • PP
    Pearlie Mae’s Pantry
    Dec 14, 2025
    1.0
    Extremely slow service and employees have a hard time comprehending how to take the order correctly. Staff is extremely rude and unprofessional. We won't ever return.
  • NC
    Nicole Calahan
    Dec 9, 2025
    1.0
    Every time I come at this location TRASH.. COM FOOD ALWAYS COLD ! DRINK WATER DOWN! BK WILL BE GETTING MY SERVICE! hire more ppl who loves there job
  • OD
    Oliver Dison
    Dec 6, 2025
    1.0
    It's like when u come to order they just look @ u like ur invisible. Have to wait almost 15mins before anyone take ur order. Customer service zero satisfaction
  • CS
    Caitlyn Shows
    Dec 1, 2025
    1.0
    This McDonald’s is the slowest McDonald’s I’ve ever been too. The workers are sweet but the food is never right. Won’t be wasting anymore of my money here. I asked for no ranch and there was ranch on both of my snack wraps, and opened one of them to find a piece of chicken the size of a nugget.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's on weekdays?

McDonald's is open daily from 5:00 AM to midnight (00:00).

Does McDonald's offer delivery services, and what are the delivery hours?

Yes, McDonald's offers delivery services from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.