Brand Certified
McDonald's
2.9(766 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
355 West Lee Dr, Baton Rouge, LA
70808, United States
Certified by McDonald's • Mar 01, 2026
(225) 766-1405
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
2.9
766 reviews
5 stars
219
4 stars
88
3 stars
123
2 stars
51
1 star
285
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 20-30 minutes for orders, even during non-peak hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of complaints regarding order mistakes.
Staff Attitude
While some customers praised individual staff members for their friendliness, many others reported rude or inattentive service from employees.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and poor overall cleanliness in the restaurant.
Management Issues
Frequent complaints about disorganized management and lack of effective oversight contributed to the poor service experiences reported by customers.
- WHwilliam hoopesFeb 6, 20261.0Some of the worst service I’ve had at a McDonalds. I’ve been a few time and I’m ALWAYS waiting 20 minutes for my food. Half the time there isn’t even a rush.
- SWSteffan WernichJan 8, 20261.0EVERY SINGLE TIME I come here they take 15-20min to make my food. I even order ahead (and say that i arrived) 10-15min before I actually get there and they still take 10-15min to make my food! And that's not even when they're busy.
- MBMason BankstonDec 20, 20251.0Every time I’ve been there I’ve had issues the staff doesn't communicate they never get the food right I’ve had workers tell me I’ve never placed my order when the app took the money from my bank account etc but I’ve never made a review but imma draw the line when I go to unwrap my double cheese burger and there’s already a bite taken out
- LWLea's WorldDec 18, 20251.0This restaurant is so slow, I’ve been waiting on my DoorDash order for almost 2 hours…canceled and put in twice worst experience ever.
- TSTamia StevensDec 2, 20251.0Slowest food service I’ve ever experienced
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website