McDonald's

2.9
764 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Location

McDonald's
355 West Lee Dr, Baton Rouge, LA
70808, United States

Hours

Reviews

2.9
764 reviews
5 stars
219
4 stars
88
3 stars
123
2 stars
51
1 star
283

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 20-30 minutes for orders, even during non-peak hours.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food served cold or improperly prepared.

Staff Attitude

While some customers praised individual staff members for their friendliness, many others reported rude or inattentive service from employees.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and poor overall cleanliness in the restaurant.
  • SW
    Steffan Wernich
    4 days ago
    1.0
    EVERY SINGLE TIME I come here they take 15-20min to make my food. I even order ahead (and say that i arrived) 10-15min before I actually get there and they still take 10-15min to make my food! And that's not even when they're busy.
  • MB
    Mason Bankston
    Dec 20, 2025
    1.0
    Every time I’ve been there I’ve had issues the staff doesn't communicate they never get the food right I’ve had workers tell me I’ve never placed my order when the app took the money from my bank account etc but I’ve never made a review but imma draw the line when I go to unwrap my double cheese burger and there’s already a bite taken out
  • LW
    Lea's World
    Dec 18, 2025
    1.0
    This restaurant is so slow, I’ve been waiting on my DoorDash order for almost 2 hours…canceled and put in twice worst experience ever.
  • TS
    Tamia Stevens
    Dec 2, 2025
    1.0
    Slowest food service I’ve ever experienced
  • AD
    Amber D
    Nov 15, 2025
    1.0
    Can’t tell you how the food was…..WE DIDN’T GET ANY. We waited for 30 minutes in the dt for three hash browns and a big breakfast. We watched 4 cars receive their food and one person ahead of us waiting along side us. Do better. This is ridiculous, if you can’t get competent staff for the early bird shut down the store and open a restaurant that requires a better attitude and sense of urgency. Like the previous comments said “they took the fast out of fast food”

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-through at 355 West Lee Dr, Baton Rouge?

The drive-through is open daily from 5:00 AM to midnight.

What services does this McDonald's location offer for pickup and delivery?

This McDonald's offers curbside pickup, delivery including same-day and no-contact delivery options.