McDonald's

2.9
761 reviews
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Business Details

355 West Lee Dr, Baton Rouge, LA
70808, United States
(225) 766-1405
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Location

McDonald's
355 West Lee Dr, Baton Rouge, LA
70808, United States

Hours

Reviews

2.9
761 reviews
5 stars
219
4 stars
88
3 stars
123
2 stars
51
1 star
280

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times, often exceeding 20 minutes, especially in the drive-thru.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Attitude

Feedback indicated a mix of positive and negative experiences with staff, with some customers praising friendly service while others reported rudeness and lack of professionalism.

Cleanliness

Several customers noted unsanitary conditions, particularly dirty tables and poor overall cleanliness in the dining area.

Food Quality

While some customers enjoyed the food, many reported receiving cold or improperly prepared items, contributing to dissatisfaction.
  • AD
    Amber D
    Nov 15, 2025
    1.0
    Can’t tell you how the food was…..WE DIDN’T GET ANY. We waited for 30 minutes in the dt for three hash browns and a big breakfast. We watched 4 cars receive their food and one person ahead of us waiting along side us. Do better. This is ridiculous, if you can’t get competent staff for the early bird shut down the store and open a restaurant that requires a better attitude and sense of urgency. Like the previous comments said “they took the fast out of fast food”
  • CR
    Caleb Robinson
    Nov 9, 2025
    1.0
    Every single time I go through this drive through, I have to go sit and wait for my order for at least 15 minutes in one of the pick up spots. Doesn’t matter how many or how few cars are in line. Now obviously they don’t have the smartest people working there - it’s a McDonald’s. But good gracious what could be so fundamentally wrong with this location that they are just incapable of having any food ready at any point during the day. Do better.
  • LC
    Landon Cormier
    Nov 6, 2025
    2.0
    friendly service however this is the slowest fast food chain i think i’ve ever been to do not come here before work or class or for your lunch break you will be late
  • BM
    Bailey Moss
    Nov 5, 2025
    1.0
    I don’t understand how this place can have just opened and already be so terrible. They don’t offer spicy chicken like every other McDonald’s in the city and the workers will forget to give you half your order
  • RR
    R
    Oct 29, 2025
    1.0
    Takes the fast out of fast food. Do not come here before you have class. Even if you go through the drive through they’ll just tell you to park and you’ll be sitting there for 30 minutes.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-through at 355 West Lee Dr, Baton Rouge?

The drive-through is open daily from 5:00 AM to midnight.

What services does this McDonald's location offer for pickup and delivery?

This McDonald's offers curbside pickup, delivery including same-day and no-contact delivery options.