McDonald's

3.1
1301 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2278 Oneal Ln, Baton Rouge, LA
70816, United States

Hours

Reviews

3.1
1,301 reviews
5 stars
380
4 stars
203
3 stars
213
2 stars
134
1 star
371

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.

Cleanliness

The restaurant and restrooms were frequently described as dirty and poorly maintained.

Food Quality

Customers complained about cold, incorrect, and poorly prepared food items, with several instances of food safety concerns.

Management Issues

Many reviews indicated a lack of effective management, leading to disorganized service and untrained staff.
  • LJ
    Larry Janicek
    Dec 31, 2025
    2.0
    Did get the food, no screen working, no one seemed to know what was going on, receipt not printed, customers waiting unsure, inside was bare, no napkins or anything ?
  • CM
    Crystal Maranto
    Dec 25, 2025
    1.0
    I ordered the double fish fillet sandwich no tater sauce, add ketchup and lettuce and it comes with cheese mm but I got a single fish filet only a dab of ketchup and nothing else
  • JM
    Jennifer McNally
    Nov 30, 2025
    1.0
    Absolutely horrible location. I waited over 37 minutes and food was cold. Employees rude and display their hate for their job. Yet management will not improve their locations.
  • TH
    Travis Holder
    Nov 26, 2025
    1.0
    Trash in the ice machine and in my drink, nobody will help you. There’s never any paper in the receipts for the ordering inside and the staff is very unfriendly not recommended at all.
  • KD
    Kathia Duran
    Nov 21, 2025
    1.0
    Can't believe it! I paid always $20 for a combo, Mc and 2 mini dessert. That is what I call Corp grieve and in the meantime the workers get paid only $10 per hour. Consumer and worker get screwed. Shameful!

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 2278 Oneal Ln, Baton Rouge, LA?

McDonald's is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.

What are the drive-through hours for this McDonald's location?

The drive-through is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.