McDonald's

3.1
1295 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2278 Oneal Ln, Baton Rouge, LA
70816, United States

Hours

Reviews

3.1
1,295 reviews
5 stars
379
4 stars
204
3 stars
212
2 stars
133
1 star
367

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported consistently poor service, including rude staff and long wait times.

Food Quality

Many reviews highlighted issues with food being cold, incorrect orders, or not fresh.

Cleanliness

Customers frequently mentioned dirty restrooms and unsanitary conditions in the restaurant.

Management Issues

Several reviews pointed to a lack of effective management and training, leading to disorganized service.

Customer Experience

Overall, many customers expressed dissatisfaction with their experiences, stating they would not return to this location.
  • KD
    Kathia Duran
    2 days ago
    1.0
    Can't believe it! I paid always $20 for a combo, Mc and 2 mini dessert. That is what I call Corp grieve and in the meantime the workers get paid only $10 per hour. Consumer and worker get screwed. Shameful!
  • JM
    Jeremy Middleton
    4 days ago
    1.0
    Not in a hurry to get orders out in a timely manner. Me and along with a few others waiting in line at the counter 5 min or longer before getting help.
  • KM
    Kentrellis Mason-Jefferson
    Nov 5, 2025
    1.0
    Long lines and slow service. Had to cancel my online order while in line
  • MK
    Mitch K
    Oct 19, 2025
    1.0
    Really bad service at this location
  • PS
    Pennie Shaw
    Oct 13, 2025
    1.0
    The food order was wrong, the food was cold, no salt or ketchup and the lady at the drive thru tried to tell us what we ordered. If there was zero for the food and service that is what my true opinion is.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 2278 Oneal Ln, Baton Rouge, LA?

McDonald's is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.

What are the drive-through hours for this McDonald's location?

The drive-through is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.