McDonald's

3.3
1152 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2220 S Sherwood Forest Blvd, Baton Rouge, LA
70816, United States

Hours

Reviews

3.3
1,152 reviews
5 stars
373
4 stars
203
3 stars
223
2 stars
113
1 star
240

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service, with some praising friendly staff while others experienced rudeness and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Cleanliness

Several customers noted cleanliness issues, particularly with bathrooms and dining areas, although some mentioned positive experiences with cleanliness.

Food Quality

Feedback on food quality was inconsistent, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared food.

Management Issues

Multiple reviews pointed to poor management and staffing problems, suggesting a need for better oversight and training.
  • DS
    Darnell Simmons
    Nov 6, 2025
    5.0
    Keep up the great work.
  • BB
    Baby Brooke
    Nov 2, 2025
    1.0
    Do not doordash or order delivery from this location. Everytime I do, something is always wrong with the order to the point where I have had my delivery driver open the bag just to make sure that its correct food wise. Then if the food is correct the drinks are wrong which obviously the driver cant tell. morning shift workers just trying to get you in and out and are just there for a check really. Frappes ordered come with half chipped ice and half coffee not fully blended. Even in the drive through and not using delivery, i usually get pulled forward because I check my bag before pulling off and there always something missing/wrong with the order. Very clear they only care about their times in the drive thru rather than customer service experience
  • NL
    Nick L
    Oct 11, 2025
    3.0
    Average McDonald's in the middle of (what felt like) nowhere. Don't expect greatness.
  • EL
    Elizabeth Love
    Oct 2, 2025
    1.0
    I really don’t understand why it takes 30 + minutes for 4 burgers.
  • DE
    Donald ESF
    Oct 1, 2025
    1.0
    No working restroom

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open daily from 5:00 AM to midnight (12:00 AM).

Does this McDonald's have a drive-thru service?

Yes, the drive-thru is open daily from 5:00 AM to midnight (12:00 AM).