McDonald's

3.4
1092 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13146 Florida Ave, Baton Rouge, LA
70819, United States

Hours

Reviews

3.4
1,083 reviews
5 stars
396
4 stars
198
3 stars
187
2 stars
87
1 star
215

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both drive-thru and in-store, often exceeding 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Numerous customers complained about food being cold, stale, or not fresh, with some expressing dissatisfaction with the overall quality.

Customer Service

Feedback indicated a lack of professionalism and rudeness from staff, with some positive mentions of individual employees.

Cleanliness

Several reviews pointed out unsanitary conditions and a need for better maintenance of the restaurant.
  • AG
    Angela Goudeau
    Dec 12, 2025
    1.0
    No one in drive thru, asked to pull up, had to still wait 30 min to get food…..as the line got longer and wrapped around bldg.
  • LM
    Lele Mariè
    Dec 12, 2025
    1.0
    If I could give 0 stars I would . I ordered breakfast for my family today . Received an orange juice in a KIDS SIZE CUP because they can’t do large cups ? That’s a rip off to put my orange juice in a kids cup . Big breakfast came without hot cakes ??? When I called to talk about it … “that’s how she rung it up” .. this location forever has issues ! It’s not hard at all to do your job the correct way ?
  • CJ
    Chad James
    Dec 11, 2025
    1.0
    Food is horrible shut it down
  • JY
    JayTheDolphin YaDigg
    Dec 4, 2025
    1.0
    Food always cold, hard, and stale! Terrible service. Everytime.
  • WW
    williamenia.turner
    Nov 7, 2025
    5.0
    Good 👍

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 13146 Florida Ave, Baton Rouge?

McDonald's is open every day from 5:30 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service?

Yes, the drive-thru is available daily from 5:30 AM to 11:00 PM.