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McDonald's

3.4
(1095 reviews)
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Business Details

13146 Florida Ave, Baton Rouge, LA
70819, United States
(225) 275-9086
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13146 Florida Ave, Baton Rouge, LA
70819, United States

Hours

Reviews

3.4
1,095 reviews
5 stars
396
4 stars
199
3 stars
187
2 stars
89
1 star
217

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned cold, stale, or incorrect food items, with some customers expressing dissatisfaction with the overall quality.

Management Concerns

Several reviews highlighted poor management practices, including lack of staff oversight and inadequate customer service training.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and noted positive experiences with food freshness and service.
  • MM
    Me'Chelle Morris
    Feb 19, 2026
    1.0
    I did an online order. Didnt get the chance to switch it to pick up inside. I come inside cause my 5yr old had to pee. I can hear them talking shit in back about my mobile order and myself. Unfortunately to you ignorant workers, things happen that we cant control. Why would i go through drive thru if i had to come in already. They were talking so loud everyone could hear it in the front. If it was an issue, shouldtn you have addressed with myself the customer?
  • MM
    Matthew
    Feb 16, 2026
    5.0
    Nice
  • AG
    Angela Goudeau
    Dec 12, 2025
    1.0
    No one in drive thru, asked to pull up, had to still wait 30 min to get food…..as the line got longer and wrapped around bldg.
  • LM
    Lele Mariè
    Dec 12, 2025
    1.0
    If I could give 0 stars I would . I ordered breakfast for my family today . Received an orange juice in a KIDS SIZE CUP because they can’t do large cups ? That’s a rip off to put my orange juice in a kids cup . Big breakfast came without hot cakes ??? When I called to talk about it … “that’s how she rung it up” .. this location forever has issues ! It’s not hard at all to do your job the correct way ?
  • CJ
    Chad James
    Dec 11, 2025
    1.0
    Food is horrible shut it down
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Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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