Brand Certified
McDonald's
2.9(932 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
11989 Hooper Rd, Baton Rouge, LA
70818, United States
Certified by McDonald's • Mar 01, 2026
(225) 261-9776
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
2.9
932 reviews
5 stars
255
4 stars
136
3 stars
153
2 stars
77
1 star
311
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with employees displaying rude attitudes and a lack of professionalism.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and long wait times, particularly in the drive-thru.
Food Quality
Feedback indicated that food quality was inconsistent, with complaints about cold, undercooked, or stale items.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and messy dining areas.
Management Issues
Customers expressed concerns about poor management and lack of accountability among staff, contributing to overall dissatisfaction.
- EBEden BordelonFeb 8, 20263.0Its okay. The employees treat the customers as if asking for something they didn't include in your meal and was paid for is a problem.
- MMMacyFeb 4, 20261.0The fact i placed an order 23 mins ahead of time, arrive in 27 mins and had to pull up and wait greater than 10 mins with only 2 cars in line when I arrived. More cars arrived after me getting their food. Meanwhile I'm still waiting. Bacon egg cheese biscuit meal
- NTNicholas ThomasJan 28, 20261.09:00pm pulled up to order 10pc meal. Got the meal and it was completely old and cold. TO THE STAFF: when the nuggets no longer have a crunch, throw them out. Next time I won’t be so nice. Fix it!
- BRBrandon RomeoJan 22, 20261.0Every single morning you go through the drive-through no one answers the speaker. Also every employee has a horrible attitude. The only time you might get decent service is when the outer store corporate managers are there.
- LTLucas TrippDec 27, 20251.0What is this world coming to! Are we in a twilight zone? What a world we live in when a hard working man who has been sweating all day can't go inside a McDonald's and sit and eat for a minute because the lobby is only open for door dash!!!! My work truck is too big for the drive thru and I needed to use the bathroom! No thank you! I'll take 1998 back please.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
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- Official website