Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
841 reviews
5 stars
302
4 stars
139
3 stars
148
2 stars
88
1 star
164
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff.
Food Freshness
While some customers enjoyed hot and fresh food, many reported receiving cold or improperly prepared items.
Cleanliness
Several customers noted unsanitary conditions and a lack of cleanliness in the restaurant.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, leading to customer frustration.
Staff Professionalism
Many reviews criticized the professionalism of the staff, citing unprofessional behavior and lack of customer service skills.
- AJAshley JohnsonOct 27, 20251.0Mcdonalds on Blount rd/ plank baton rouge la need the night crew to be retrained. Very unsatisfied. Long wait, unprofessional, the guy on drive thru made me wait long when I was giving him my code for my spicy chicken sandwich he act confused and then just said the system down after I waited long. It took my points and I did not get my food. He should've just said he doesn't know what he doing. Night times always have issues at this location. Very unhappy
- KSKristin StewartSep 15, 20255.0This store never does me wrong when I pick up food in the lobby (app or kiosk). Always hot and fresh, short wait time
- SSStacy SingletonJul 30, 20252.0Food was cold and the lady was not polite. She didn't speak at all. Unprofessional
- KKKaos1shotJun 22, 20251.0Store is not 24/7 and if it is, the manager working at 5am 6/22/25 is worthless. Can see her in the window, but won’t take orders or even say anything. Too lazy.
- SCSheron ColemanJun 8, 20252.0Just didn't get order correct
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's on Plank Road in Baton Rouge?
McDonald's on Plank Road operates daily from 4:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
What are the delivery hours for McDonald's at this location?
Delivery is available every day from 5:00 AM to 2:00 AM at this McDonald's.
Does this McDonald's have a drive-thru service and what are its hours?
Yes, the McDonald's offers drive-thru service daily from 4:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.
What payment options are accepted at McDonald's on Plank Road?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I place an order for delivery from this McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the Apple App Store and Google Play Store.
Does McDonald's on Plank Road offer curbside pickup?
Yes, this McDonald's provides curbside pickup as one of its pickup and delivery services.
Are there other fast food places near this McDonald's?
Yes, Burger King and Subway are nearby fast food restaurants where you can find additional dining options.
What nearby stores can I visit for convenience shopping around McDonald's on Plank Road?
Circle K and The Blue Store are nearby convenience stores where you can shop alongside your visit to McDonald's.
Are there any nearby religious organizations or churches near this McDonald's?
Yes, St Isidore Catholic Church and Bethel Full Gospel Baptist Church are close by and can be visited before or after dining here.
Does this McDonald's offer any rewards program?
Yes, you can earn points for free food by joining MyMcDonald's Rewards. More details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.