Brand Certified
McDonald's
3.4(850 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
12387 Plank Road, Baton Rouge, LA
70811, United States
Certified by McDonald's • Mar 01, 2026
(225) 775-9084
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
850 reviews
5 stars
303
4 stars
139
3 stars
150
2 stars
88
1 star
170
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported receiving incorrect orders, leading to frustration and dissatisfaction.
Service Speed
Many reviews highlighted slow service, particularly during peak hours, with long wait times in both drive-thru and lobby.
Customer Service
Feedback indicated a lack of professionalism and rudeness from staff, contributing to a negative customer experience.
Food Quality
While some customers enjoyed their meals, there were consistent complaints about cold food and poorly prepared items.
Cleanliness and Safety
Several reviews mentioned unsanitary conditions and safety concerns in the parking lot, suggesting a need for improved management.
- JHJason HosliFeb 1, 20261.0I ordered a bacon double quarter pounder combo with light mustard and light ketchup. I received a single quarter with no bacon…guess I learned not to give them my future business…I contacted them thru the website and they offered nothing! Sad as it gets…and clearly whoever replies to the reviews doesn’t even read them because I plainly stated I already contacted them on their website and they chose to do nothing to make it right…I’ll starve before i spend a penny at McDonald’s going forward
- JBjames brunoJan 21, 20261.0Parking lot is very unsafe. Watched one gangster beat up another gangster so bad and started kicking him in the face after he was knockedout, instead of anybody helping they all pull out cell phones and video , this man get beat almost to death. Not McDonald's fault, but they should hire some security. Being this is a highly democrat zone.
- LWLindreka WilliamsJan 1, 20263.0I rarely ever do reviews on fast food Because it’s kind of a given that you’re really there for something Convenient and inexpensive. But with this McDonald’s, I have had many bad experiences, including becoming ill. Most time, fries are soggy or unsalted. This time, my burger was overdone, but they were friendly about it. unfortunately, they are one of the few restaurants in the area.
- LVLori VealDec 20, 20251.0My experience was horrible I got the wrong order twice I ordered a sausage biscuit and a bacon egg cheese McGriddle and they got neither one of them right went back twice for my order in it was still wrong no one answers the phone McDonald's need to just close down that location and the location in Baker
- KJKennysha JohnsonDec 10, 20255.0Ordered today on the app for pickup by drive thru around 3pm. Service was nice and speedy , staff had a good attitude. Whoever was on the cooking crew made my food to perfection. The food was nice and hot. The sauce for my nuggets was forgotten but with everything else that was minuscule. Keep it up !
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's on Plank Road in Baton Rouge?
McDonald's on Plank Road operates daily from 4:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
What are the delivery hours for McDonald's at this location?
Delivery is available every day from 5:00 AM to 2:00 AM at this McDonald's.
Does this McDonald's have a drive-thru service and what are its hours?
Yes, the McDonald's offers drive-thru service daily from 4:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.
What payment options are accepted at McDonald's on Plank Road?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I place an order for delivery from this McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the Apple App Store and Google Play Store.
Does McDonald's on Plank Road offer curbside pickup?
Yes, this McDonald's provides curbside pickup as one of its pickup and delivery services.
Are there other fast food places near this McDonald's?
Yes, Burger King and Subway are nearby fast food restaurants where you can find additional dining options.
What nearby stores can I visit for convenience shopping around McDonald's on Plank Road?
Circle K and The Blue Store are nearby convenience stores where you can shop alongside your visit to McDonald's.
Are there any nearby religious organizations or churches near this McDonald's?
Yes, St Isidore Catholic Church and Bethel Full Gospel Baptist Church are close by and can be visited before or after dining here.
Does this McDonald's offer any rewards program?
Yes, you can earn points for free food by joining MyMcDonald's Rewards. More details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Brand Certified Facts from McDonald's
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Certified March 01, 2026Yext Knowledge Graph
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