Brand Certified
McDonald's
3.1(721 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
14985 Airline Hwy, Baton Rouge, LA
70817, United States
Certified by McDonald's • Mar 01, 2026
(225) 753-3535
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
721 reviews
5 stars
215
4 stars
100
3 stars
133
2 stars
68
1 star
205
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, both in the drive-thru and inside the restaurant.
Food Quality
Many reviews highlighted issues with food quality, including cold, undercooked, or improperly prepared items.
Customer Service
Numerous complaints were made about rude and unhelpful staff, with some customers feeling ignored or disrespected.
Cleanliness
The restaurant was often described as dirty, with reports of unclean dining areas and unsanitary food handling practices.
Order Accuracy
Customers experienced frequent issues with incorrect orders, leading to frustration and dissatisfaction.
- MNMichael Nguyen3 days ago1.0No sugar coating it, just garbage customer service. Walked in, stood there for about 5 minutes. Workers just standing around. I walked out.
- AMAngela MitchellJan 17, 20261.0WORST McDonald’s in Baton Rouge. Their hash browns are always soggy. I tried them on 3 different occasions and Each time they were soggy. How is it possible to always have crappy food?
- MLMakayla LaudunDec 7, 20251.0They were totally rude when they took my order, waited in line for 25 minutes, not the first time that’s happened btw, everytime i go they forget no ketchup on my QP. Its not that hard to do your job.
- LCLauren CurtisNov 24, 20251.0Second time I'm just driving away cause the line is so slow. Sat for a full 10cminutes without moving. I just told my kid Mcdonalds must be closing down and we gotta go to Chick file across the street. I only get fast food if I'm in a rush sooooo.....
- LCLaurie ConradNov 7, 20251.0Sat for over 10 minutes n drive thru Monday ever came. Pulled around to side window. Same. Driving off & someone flagged me down to window to pick up food. Ff were completely raw. Hamyeas ok but cold
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's on weekdays?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Friday.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 14985 Airline Hwy offers drive-thru service from 5:00 AM to 11:00 PM every day.
Can I order delivery from this McDonald's?
Yes, delivery is available daily from 5:00 AM to 10:30 PM with options including curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app I can use to order from McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
Does this McDonald's location offer free WiFi and mobile ordering?
Yes, this McDonald's provides WiFi access and supports mobile ordering for customer convenience.
Where is this McDonald's located?
This McDonald's is located at 14985 Airline Hwy, Baton Rouge, LA 70817, USA.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Walgreens for pharmacy needs, CrossPoint Baptist Church for religious services, and Redbox for movie rentals.
Are there other fast food options near this McDonald's?
Yes, nearby fast food restaurants include Wendy's and another McDonald's location, providing additional dining choices.
How can nearby transit or convenience stores assist customers visiting McDonald's?
Convenience stores like Circle K and Shell gas stations nearby can help customers refuel and grab essentials before or after their visit to McDonald's.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website