McDonald's

3.1
714 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14985 Airline Hwy, Baton Rouge, LA
70817, United States

Hours

Reviews

3.1
714 reviews
5 stars
214
4 stars
98
3 stars
132
2 stars
68
1 star
202

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, both in the drive-thru and inside the restaurant.

Food Quality

Multiple reviews highlighted issues with food quality, including cold, undercooked, or incorrect orders.

Customer Service

There were numerous complaints about rude and unhelpful staff, with many customers feeling ignored or disrespected.

Cleanliness

The restaurant was often described as dirty, with unclean tables and restrooms, contributing to a negative dining experience.

Management Issues

Several reviews indicated a lack of effective management, with calls for better staff training and oversight.
  • LF
    Lauren Foster
    Nov 10, 2025
    1.0
    They take too long and mix up my order any time I go.
  • LC
    Laurie Conrad
    Nov 7, 2025
    1.0
    Sat for over 10 minutes n drive thru Monday ever came. Pulled around to side window. Same. Driving off & someone flagged me down to window to pick up food. Ff were completely raw. Hamyeas ok but cold
  • SL
    Sherrie Luke
    Nov 5, 2025
    1.0
    I went through the drive-thru - employees very unfriendly and worst of it all on my $20 + order - we hardly got anything we ordered and the food was cold. Of course by the time we got home, unloaded the kids etc. we didn't go back.
  • GG
    gianna garic
    Oct 26, 2025
    1.0
    i’ve never been to this mcdonald’s without waiting 20+ minutes awful service they tend to mess up the food aswell i would go as far to say this is the worst mcdonald’s in baton rouge
  • CH
    Cole Harp
    Sep 27, 2025
    1.0
    Hope you’re not in a hurry

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's on weekdays?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Friday.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 14985 Airline Hwy offers drive-thru service from 5:00 AM to 11:00 PM every day.