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McDonald's

3.1
(721 reviews)

Business Details

14985 Airline Hwy, Baton Rouge, LA
70817, United States
(225) 753-3535
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14985 Airline Hwy, Baton Rouge, LA
70817, United States

Hours

Reviews

3.1
721 reviews
5 stars
215
4 stars
100
3 stars
133
2 stars
68
1 star
205

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, both in the drive-thru and inside the restaurant.

Food Quality

Many reviews highlighted issues with food quality, including cold, undercooked, or improperly prepared items.

Customer Service

Numerous complaints were made about rude and unhelpful staff, with some customers feeling ignored or disrespected.

Cleanliness

The restaurant was often described as dirty, with reports of unclean dining areas and unsanitary food handling practices.

Order Accuracy

Customers experienced frequent issues with incorrect orders, leading to frustration and dissatisfaction.
  • MN
    Michael Nguyen
    3 days ago
    1.0
    No sugar coating it, just garbage customer service. Walked in, stood there for about 5 minutes. Workers just standing around. I walked out.
  • AM
    Angela Mitchell
    Jan 17, 2026
    1.0
    WORST McDonald’s in Baton Rouge. Their hash browns are always soggy. I tried them on 3 different occasions and Each time they were soggy. How is it possible to always have crappy food?
  • ML
    Makayla Laudun
    Dec 7, 2025
    1.0
    They were totally rude when they took my order, waited in line for 25 minutes, not the first time that’s happened btw, everytime i go they forget no ketchup on my QP. Its not that hard to do your job.
  • LC
    Lauren Curtis
    Nov 24, 2025
    1.0
    Second time I'm just driving away cause the line is so slow. Sat for a full 10cminutes without moving. I just told my kid Mcdonalds must be closing down and we gotta go to Chick file across the street. I only get fast food if I'm in a rush sooooo.....
  • LC
    Laurie Conrad
    Nov 7, 2025
    1.0
    Sat for over 10 minutes n drive thru Monday ever came. Pulled around to side window. Same. Driving off & someone flagged me down to window to pick up food. Ff were completely raw. Hamyeas ok but cold

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's on weekdays?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Friday.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 14985 Airline Hwy offers drive-thru service from 5:00 AM to 11:00 PM every day.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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