Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, often exceeding 20 minutes, both in the drive-thru and inside the restaurant.
Food Quality
Multiple reviews highlighted issues with food quality, including cold, undercooked, or incorrect orders.
Customer Service
There were numerous complaints about rude and unhelpful staff, with many customers feeling ignored or disrespected.
Cleanliness
The restaurant was often described as dirty, with unclean tables and restrooms, contributing to a negative dining experience.
Management Issues
Several reviews indicated a lack of effective management, with calls for better staff training and oversight.
LF
Lauren Foster
Nov 10, 2025
1.0
They take too long and mix up my order any time I go.
LC
Laurie Conrad
Nov 7, 2025
1.0
Sat for over 10 minutes n drive thru Monday ever came. Pulled around to side window. Same. Driving off & someone flagged me down to window to pick up food. Ff were completely raw. Hamyeas ok but cold
SL
Sherrie Luke
Nov 5, 2025
1.0
I went through the drive-thru - employees very unfriendly and worst of it all on my $20 + order - we hardly got anything we ordered and the food was cold. Of course by the time we got home, unloaded the kids etc. we didn't go back.
GG
gianna garic
Oct 26, 2025
1.0
i’ve never been to this mcdonald’s without waiting 20+ minutes
awful service they tend to mess up the food aswell
i would go as far to say this is the worst mcdonald’s in baton rouge
What are the operating hours of McDonald's on weekdays?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Friday.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 14985 Airline Hwy offers drive-thru service from 5:00 AM to 11:00 PM every day.
Can I order delivery from this McDonald's?
Yes, delivery is available daily from 5:00 AM to 10:30 PM with options including curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app I can use to order from McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
Does this McDonald's location offer free WiFi and mobile ordering?
Yes, this McDonald's provides WiFi access and supports mobile ordering for customer convenience.
Where is this McDonald's located?
This McDonald's is located at 14985 Airline Hwy, Baton Rouge, LA 70817, USA.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Walgreens for pharmacy needs, CrossPoint Baptist Church for religious services, and Redbox for movie rentals.
Are there other fast food options near this McDonald's?
Yes, nearby fast food restaurants include Wendy's and another McDonald's location, providing additional dining choices.
How can nearby transit or convenience stores assist customers visiting McDonald's?
Convenience stores like Circle K and Shell gas stations nearby can help customers refuel and grab essentials before or after their visit to McDonald's.