McDonald's

3.4
511 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9750 Florida Blvd, Baton Rouge, LA
70815, United States

Hours

Reviews

3.4
511 reviews
5 stars
197
4 stars
91
3 stars
72
2 stars
40
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Cleanliness

Multiple reviews highlighted significant cleanliness issues, particularly in food preparation areas and restrooms.

Food Quality

Food quality was inconsistent, with complaints about cold or improperly prepared items, although some customers noted fresh food on occasion.

Staff Attitude

Customer interactions with staff varied widely, with some praising friendly service while others reported rudeness and lack of professionalism.
  • DB
    David Burge
    5 days ago
    5.0
    By far the best McDonald's in Baton Rouge. As far as McDonald's go.
  • MA
    My Account
    Dec 31, 2025
    1.0
    Ordered 2 sausage burritos and opened 1 and the end of the burrito was slimy on the paper and then I broke the end off and saw what look like a black worm I kinda want to throw a wap.
  • KJ
    Keisha Jones
    Dec 12, 2025
    3.0
    They came to the speaker really quickly and was in and out within 5 minutes. I gave 3 stars because I ordered a plain cup of oatmeal (no raisins, cranberries, or apples), and got a half of cup of food. Not happy about that. To me, those items don't belong in oatmeal but regardless, for $3, I should've gotten a full cup.
  • SS
    Shelton
    Dec 10, 2025
    1.0
    Dear McDonald's Management, I am writing to provide feedback concerning a recent visit to one of your establishments. After an absence of approximately two years, I decided to revisit McDonald's and placed an order for a Big Mac. Regrettably, my experience was significantly impacted by several observations that raised concerns regarding professional conduct and hygiene standards. During my visit, I witnessed a staff member actively engaged in food preparation while simultaneously consuming food. This practice is not only unhygienic but also represents a notable lapse in expected food safety protocols. Furthermore, I observed an individual, who appeared to be a manager, engrossed in using a personal mobile phone during their shift. Such conduct, particularly by supervisory personnel, can compromise operational oversight, diminish attentiveness to customer service, and detract from the professional atmosphere of the restaurant. These incidents collectively conveyed an impression that does not align with the high standards typically expected from the McDonald's brand. I believe it is imperative to bring these matters to your attention to ensure that all team members, including those in management positions, consistently adhere to established guidelines for both food handling and professional decorum. Upholding stringent cleanliness and professionalism is fundamental to maintaining customer confidence and satisfaction. I trust this feedback will be valuable in reinforcing best practices among your team.
  • KL
    Ky Le
    Nov 21, 2025
    5.0
    Great service, was pleasantly taken care of tonight!

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Baton Rouge?

McDonald's in Baton Rouge is open daily from 5:30 AM to 11:00 PM.

When is the drive-thru available at this McDonald's?

The drive-thru operates daily from 5:30 AM to 11:00 PM at this location.