Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Baton Rouge.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to customers.
Product Availability
Customers frequently reported that popular donuts were unavailable, leading to disappointment and frustration.
Cleanliness Issues
Several reviews mentioned unsanitary conditions in the store, including dirty walls and exposed donuts.
Quality of Donuts
While some customers praised the freshness of the donuts, many others complained about stale or improperly made products.
Long Wait Times
Many customers experienced excessive wait times both in-store and at the drive-thru, often leading to dissatisfaction.
CW
Chris Weigandt
Jan 1, 2026
3.0
Other than possibly NOLA, I guess it’s the last one left in the state. Still, it’s a Krispy Kreme, so they still make them. It’s not in the best part of town, but the building looks new. Google said they open at 6. I arrived at 7:05, and though people were inside, the door was locked. Dude in the car next door said it’ll be another 10 minutes, sooo… ok. 10 minutes later, nothing. Time running out, I tried the drive thru, and with no wait, I got my order away (though as soon as I got it, I had a window knocker asking me for donuts to spare). They tasted like Krispy Kremes.
TD
Tina Deville
Dec 28, 2025
1.0
I have been sitting here in the parking lot since 5:50 and it’s 6:20 and they still are not open !! 6 cars in this parking lot and this place is closed still. This is not the first time this has happened . It’s upsetting
JR
Joshua Richards
Dec 27, 2025
5.0
I was originally disappointed as this location never has product listed,and wouldn't answer the phone for a simple question about what they have available befpre waiting a trip a 4th time. Im only in town for a little while was hoping to try out the few specialty's they had
Cheesecake
Apple filled
Brownie
the cookie and cream filled
So I knew what to bulk order for a gathering, Total fail, that and my wallet was skimmed earlier that day so I couldnt even order when I showed up.
im changing my raring to a 5 mostly becuase the team is in general not what I expected, they are genuinely great people working here and you can tell they work as a team, so i cant hit them for something out of there control as it can be extremely wasteful making everything on the menu near end of day in this area as you can never tell if it will be busy, ill be back to try again next time. Perhaps they will have these 4 available
KR
Kendra Rothman
Dec 6, 2025
1.0
We went in to buy a holiday box, and the experience was disappointing from the start. While watching them make donuts, we noticed the wall was dirty and sticky — you couldn’t even touch it without getting stuck. We then waited over 20 minutes without anyone acknowledging us, and we weren’t the only ones in line. The only employee available was on lunch, and no one else stepped in to help until she returned.
When she finally came back, she didn’t seem to know how to ring up our order or what items were included. Once we got home and tried the donuts, the Snoopy donut had no filling at all.
For a $25 box, the donuts were cute but honestly not worth it. Very disappointing, and I’m not sure we’d return.
QW
Quintin Van Way
Dec 3, 2025
1.0
Worst Krispy Kreme I have been to in my life. The employees are rude and ignore you. I ordered in the drive through and proceeded to sit at the window waiting for an employee to take my payment and hand me my order for 15 minutes. Then once someone came to the window they retook my order before closing the window and walking away for another 5 minutes.
What are the regular store hours for Krispy Kreme on weekdays?
Krispy Kreme is open from 6:00 AM to 10:00 PM from Monday to Thursday.
Does Krispy Kreme offer drive-through service, and what are its hours?
Yes, Krispy Kreme has a drive-through open from 6:00 AM to 10:00 PM Monday through Thursday, extending until 11:00 PM on Fridays and Saturdays.
Can I order Krispy Kreme doughnuts online for pickup or delivery?
Yes, you can order online for pickup or delivery via the Krispy Kreme® app or their official ordering website.
Are there special hours when the Original Glazed® Doughnut is served hot?
Yes, during Hot Light Hours from 7-9 AM and 5-7 PM, Krispy Kreme serves hot Original Glazed® Doughnuts for free.
What types of payment does Krispy Kreme accept?
Krispy Kreme accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Does Krispy Kreme Baton Rouge offer breakfast options?
Yes, Krispy Kreme serves breakfast and brunch items along with their doughnuts and coffee.
Is Krispy Kreme at 5504 Plank Rd wheelchair accessible?
Yes, the location has wheelchair accessible restrooms and welcomes families and LGBTQ customers.
Which nearby fast-food options can I visit along with Krispy Kreme at 5504 Plank Rd?
Near Krispy Kreme, you can find fast-food options such as KFC, Taco Bell, Church’s Texas Chicken, and Burger King, ideal for expanding your meal choices in the area.
If I'm visiting Krispy Kreme, what convenience stores or pharmacies are nearby?
Walgreens and Uncle Moe’s Food Mart and Deli are conveniently close to Krispy Kreme for any additional needs like pharmacy services or snacks.
What nearby places can help with entertainment or errands before or after visiting Krispy Kreme?
Redbox for movie rentals and several local automotive services such as Firestone Complete Auto Care and Delmont Service Center are nearby, making it easy to combine errands or leisure activities with your Krispy Kreme visit.