Krispy Kreme

3.9
2247 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Baton Rouge.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
5504 Plank Rd, Baton Rouge, LA
70805, United States

Hours

Reviews

3.9
2,247 reviews
5 stars
1,336
4 stars
253
3 stars
167
2 stars
104
1 star
387

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to customers.

Product Availability

Customers frequently reported that popular donuts were unavailable, leading to disappointment and frustration.

Cleanliness Issues

Several reviews mentioned unsanitary conditions in the store, including dirty walls and exposed donuts.

Quality of Donuts

While some customers praised the freshness of the donuts, many others complained about stale or improperly made products.

Long Wait Times

Many customers experienced excessive wait times both in-store and at the drive-thru, often leading to dissatisfaction.
  • CW
    Chris Weigandt
    Jan 1, 2026
    3.0
    Other than possibly NOLA, I guess it’s the last one left in the state. Still, it’s a Krispy Kreme, so they still make them. It’s not in the best part of town, but the building looks new. Google said they open at 6. I arrived at 7:05, and though people were inside, the door was locked. Dude in the car next door said it’ll be another 10 minutes, sooo… ok. 10 minutes later, nothing. Time running out, I tried the drive thru, and with no wait, I got my order away (though as soon as I got it, I had a window knocker asking me for donuts to spare). They tasted like Krispy Kremes.
  • TD
    Tina Deville
    Dec 28, 2025
    1.0
    I have been sitting here in the parking lot since 5:50 and it’s 6:20 and they still are not open !! 6 cars in this parking lot and this place is closed still. This is not the first time this has happened . It’s upsetting
  • JR
    Joshua Richards
    Dec 27, 2025
    5.0
    I was originally disappointed as this location never has product listed,and wouldn't answer the phone for a simple question about what they have available befpre waiting a trip a 4th time. Im only in town for a little while was hoping to try out the few specialty's they had Cheesecake Apple filled Brownie the cookie and cream filled So I knew what to bulk order for a gathering, Total fail, that and my wallet was skimmed earlier that day so I couldnt even order when I showed up. im changing my raring to a 5 mostly becuase the team is in general not what I expected, they are genuinely great people working here and you can tell they work as a team, so i cant hit them for something out of there control as it can be extremely wasteful making everything on the menu near end of day in this area as you can never tell if it will be busy, ill be back to try again next time. Perhaps they will have these 4 available
  • KR
    Kendra Rothman
    Dec 6, 2025
    1.0
    We went in to buy a holiday box, and the experience was disappointing from the start. While watching them make donuts, we noticed the wall was dirty and sticky — you couldn’t even touch it without getting stuck. We then waited over 20 minutes without anyone acknowledging us, and we weren’t the only ones in line. The only employee available was on lunch, and no one else stepped in to help until she returned. When she finally came back, she didn’t seem to know how to ring up our order or what items were included. Once we got home and tried the donuts, the Snoopy donut had no filling at all. For a $25 box, the donuts were cute but honestly not worth it. Very disappointing, and I’m not sure we’d return.
  • QW
    Quintin Van Way
    Dec 3, 2025
    1.0
    Worst Krispy Kreme I have been to in my life. The employees are rude and ignore you. I ordered in the drive through and proceeded to sit at the window waiting for an employee to take my payment and hand me my order for 15 minutes. Then once someone came to the window they retook my order before closing the window and walking away for another 5 minutes.

Frequently Asked Questions About Krispy Kreme

What are the regular store hours for Krispy Kreme on weekdays?

Krispy Kreme is open from 6:00 AM to 10:00 PM from Monday to Thursday.

Does Krispy Kreme offer drive-through service, and what are its hours?

Yes, Krispy Kreme has a drive-through open from 6:00 AM to 10:00 PM Monday through Thursday, extending until 11:00 PM on Fridays and Saturdays.