Krispy Kreme

3.9
2232 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Baton Rouge.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
5504 Plank Rd, Baton Rouge, LA
70805, United States

Hours

Reviews

3.9
2,232 reviews
5 stars
1,329
4 stars
253
3 stars
164
2 stars
104
1 star
382

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.

Product Availability

Customers frequently reported that popular items, especially specific donut flavors, were often unavailable.

Quality Issues

Many customers expressed dissatisfaction with the quality of donuts, describing them as stale, cold, or poorly made.

Long Wait Times

Several reviews mentioned excessively long wait times both in-store and at the drive-thru, leading to frustration.

Cleanliness Concerns

Some customers noted cleanliness issues, including unsanitary conditions and trash around the store.
  • TS
    Tristen Scheidecker
    Nov 9, 2025
    1.0
    The absolute worst Krispy Kreme I have been too. None of their coffee machines worked, their ice was out, they didn’t have any selection of doughnuts. I highly suggest finding somewhere else to go. Their workers were miserable. Trash all around.
  • KS
    Keith Stark
    Oct 24, 2025
    5.0
    We did a pre-sell fundraiser for our Rotary Club. The donuts were packed and ready-to-go. The manager Eric even helped load them in my vehicle. Great fundraiser, great experience.
  • JJ
    Jordan Jones
    Oct 23, 2025
    1.0
    I went through the drive-through at Krispy Kreme, and when I asked for napkins, the staff said they didn’t have any — even though I could see some inside. That was really disappointing. It’s such a small thing, but napkins are pretty basic, especially when you’re eating donuts in the car. I hope they can be more honest and helpful with customers in the future.
  • TM
    Tiffany McDonald
    Oct 17, 2025
    1.0
    This place is scamming people I placed order online for the Halloween donuts and glazed donuts they lied and told the DoorDash driver they didn’t have what I wanted said they was going to cancel and I was supposed to get a refund but instead they put it as I picked up the order instead when I don’t even drive I never received my order that I paid for and they never answer the phone avoid this place at all costs
  • TH
    Taylor Hayes
    Oct 15, 2025
    2.0
    Absolutely terrible customer service! Several employees were working in the store, but no one stopped to greet any customers nor did they bother to let anyone know there would be a short wait. Had to wait for someone to even show at the counter. Employee just passed the donuts across the counter and moved on. Visiting from out of town but will not be back to say the least.

Frequently Asked Questions About Krispy Kreme

What are the regular store hours for Krispy Kreme on weekdays?

Krispy Kreme is open from 6:00 AM to 10:00 PM from Monday to Thursday.

Does Krispy Kreme offer drive-through service, and what are its hours?

Yes, Krispy Kreme has a drive-through open from 6:00 AM to 10:00 PM Monday through Thursday, extending until 11:00 PM on Fridays and Saturdays.