Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.9
189 reviews
5 stars
98
4 stars
38
3 stars
16
2 stars
13
1 star
24
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers praised the fast service, often highlighting the 'freaky fast' aspect of the restaurant.
Food Quality
Feedback on food quality was mixed; while some enjoyed the sandwiches, others reported issues with freshness and accuracy of orders.
Customer Service
Customer service experiences varied, with some praising staff for being friendly and helpful, while others reported rudeness and poor management.
Location Issues
Several reviews mentioned inconvenient location and inconsistent hours, leading to frustration among customers.
- WWWayne WapplerDec 11, 20255.0What is the name of the brunette female manager at the Essen store near I-10? She is truly awesome!
- AMashley mannoOct 16, 20251.0Sat in the drive thru for well over 30 minutes today. But once you are in the line you are stuck there and just have to wait it out. And it wasn’t even worth it. Sandwich was awful too. Wilted lettuce and no condiments. I understand lunch rush hours…but it’s SANDWICHES… $13.99 for a nasty sandwich and long wait ? No thanks.
- LELouis and ElaineSep 19, 20253.0Jimmy John’s on Essen Lane was an okay experience. The atmosphere is fun, with lots of wall art and posters. The sandwiches we had were good, but not outstanding. This is a counter service restaurant so service is hard to rate. The staff were polite but not very outgoing or overly friendly. Okay for fast food.
- CBCaleb BourghsAug 13, 20255.0Freak Fast as always! Tiffany was very helpful, polite, and assertive. She was quick to make sure I got what I wanted. Thank you Tiffany for helping make Jimmy John's who they are!
- AAAnonymousAug 12, 20252.0Sandwich is a mess. My 4 year old could’ve put this together better than what I got. Dinning out is getting more expensive and the help keeps getting worse. Trash.