Chipotle Siegen Lane is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food quality, including undercooked rice, dry chicken, and missing ingredients.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, slow service, and incorrect orders.
Cleanliness
Several customers noted that the restaurant was dirty, with messy tables and overflowing trash.
Ingredient Availability
Frequent complaints about the restaurant being out of key ingredients, leading to customer dissatisfaction.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, these were overshadowed by the negative feedback.
RP
Ray Piesciuk
Jan 1, 2026
1.0
This place is an absolute joke. We went in before 7:00pm and they were completely out of black beans and mild salsa. They were also almost out of chicken and what was available was dry and chewy. How can you possibly run out of so many items with hours still left in the day? Add this to the growing list of horrible Chipotle locations.
DD
Danielle Day
Dec 23, 2025
5.0
My favorite
OQ
Osmaniel Reyes Quintana
Dec 8, 2025
5.0
Great
SB
Stacey Bracey
Dec 6, 2025
2.0
I was an avid fan of Chipotle until my latest experiences. Today, the chicken was fatty and undercooked. I don't even think there was any white meat in there. It was chewy and each bite of at I ate was gross. I never knew chicken to be fatty in a restaurant but I let the manager know and hopefully the quality can improve. The food is not the same it once was. I prefer Qdoba and Izzo's over Chipotle.
MF
Marvon Fletcher
Nov 23, 2025
2.0
This was my worst experience at Chipotle. The rice was extremely undercooked or old. It was very hard. Carna Asada was tough and bland. My whole bowl went in the trash. I didn't feel like driving all the way back. I won't be back anytime soon. 🤮 And after giving my feedback on their website, I was told that I would not be compensated for my experience.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Siegen Lane serve?
Chipotle Siegen Lane offers customizable Mexican fare such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial additives.
What are the operating hours of Chipotle Mexican Grill on Siegen Lane?
The restaurant is open every day from 10:45 AM to 10:00 PM.
Can I order food online from Chipotle Siegen Lane?
Yes, you can order online via their website at https://order.chipotle.com/ or through the Chipotle app.
How can I contact Chipotle Mexican Grill on Siegen Lane?
You can call them at +1 225-378-2201 or email at LA.4961.SiegenLane@chipotle.com.
What is the address of Chipotle Mexican Grill on Siegen Lane?
The address is 6330 Siegen Ln, East Baton Rouge, Baton Rouge, LA 70809, USA.
Does Chipotle Siegen Lane offer rewards or promotions?
Yes, by signing up for Chipotle Rewards, you can earn free food and receive exclusive offers.
Are there other dining options near Chipotle Mexican Grill on Siegen Lane?
Nearby dining includes TJ Ribs - Siegen Lane, Smokey Bones BBQ, The Juicy Seafood Restaurant & Bar - Siegen, Panda Express, Hooters, Freddy's Frozen Custard & Steakburgers, and Crumbl - Baton Rouge.
What automotive services are available close to Chipotle Siegen Lane?
Nearby automotive services include Team Honda dealerships, EchoPark Baton Rouge Vehicle Buying Center, and Enterprise Car Sales Baton Rouge for vehicle purchases and repairs.
Are there nearby hotels for visitors dining at Chipotle Siegen Lane?
Yes, hotels nearby include Home2 Suites by Hilton Baton Rouge, Tru by Hilton Baton Rouge I-10 East, and Holiday Inn Express & Suites Baton Rouge East.
Where can I find beauty and spa services near Chipotle Mexican Grill on Siegen Lane?
Nearby beauty and spa options include Jade Nails & Spa and Island Nails & Spa for nail and beauty treatments.