Chipotle Mexican Grill

4.1
957 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle LSU is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
101 W State St, Baton Rouge, LA
70802, United States

Hours

Reviews

4.1
957 reviews
5 stars
538
4 stars
188
3 stars
87
2 stars
41
1 star
103

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported unsanitary conditions, including dirty tables and food stations.

Service Quality

Customer service was frequently described as rude and unprofessional, with several complaints about staff attitudes.

Portion Sizes

Numerous reviews mentioned that portion sizes were small and inconsistent, with many customers feeling shortchanged.

Food Quality

While some customers enjoyed the food, there were multiple complaints about cold food, lack of flavor, and missing ingredients.

Management Issues

Several reviews highlighted poor management practices, including being out of stock on key ingredients and inadequate responses to customer complaints.
  • CS
    Christian Martin Stahl
    Nov 5, 2025
    3.0
    Good average Mexican food. Place not clean
  • NU
    No U
    Oct 26, 2025
    1.0
    I came to this chipotle this last Friday and words cannot express how disappointed I was. I have worked under Chipotle for about 2 years and I am beyond upset with how they run this restaurant. From the walking through the door, you are immediately met with dirty tables, long lines, and workers scratching their faces with their gloves on. Not to mention, the chipotle hat is supposed to be worn as a protective barrier against hair in your food, however, I think counted maybe 2 people wearing their hat and having their hair correctly out of the way. After getting my food my total which was about $20, they charged me $3 for 2 vinaigrettes (every other chipotle I have been to does not charge for this). When trying to eat my food, there was no clean tables in sight, which is funny because the lobby should be cleaned every 15 minutes. I understand that it was peak hour, however, there are many other people in the back who aren’t on the line who should be able to go in the lobby and tidy it up if the cashier cannot move. Trash was piled up extremely high, drink station was dirty, and I will NOT be back. Management needs better enforcing on chipotles standards.
  • TW
    Toyia Welcome
    Oct 23, 2025
    5.0
    On of the cleaner Chipotles I've been to. Still good proportions for quality ingredients and cleanliness!
  • DS
    Deanzer Simmons
    Oct 21, 2025
    1.0
    Gave me wrong order , workers piling up orders and getting stuff mixed up
  • PJ
    Papa J
    Sep 13, 2025
    4.0
    This place was exactly what I expected. The food was hot and fresh very flavorful. I got the burrito which hit the spot. The only downside is that this is game day and they were out of the rice I wanted. Other than that I don't have a problem recommending this place to anyone. This was my first time to a Chipotle but we'll be back.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill at LSU in Baton Rouge?

Chipotle Mexican Grill at LSU is open every day from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill at LSU located?

It is located at 101 W State St, East Baton Rouge, Baton Rouge, LA 70802, at the North Gates of LSU.