McDonald's

3.4
858 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2005 E Madison, Bastrop, LA
71220, United States

Hours

Reviews

3.4
858 reviews
5 stars
295
4 stars
152
3 stars
176
2 stars
86
1 star
149

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of incorrect orders and long wait times.

Food Quality

There were numerous complaints about cold, stale, or poorly prepared food, with specific mentions of old grease and missing items.

Machine Issues

The ice cream and frappe machines were often reported as out of order, leading to customer dissatisfaction.

Cleanliness

Several reviews noted that the restaurant was dirty, particularly the restrooms, which negatively impacted the overall experience.

Mixed Experiences

While some customers had positive experiences with friendly service and fresh food, these were overshadowed by the majority of negative feedback.
  • BA
    Britley Armstrong
    Nov 11, 2025
    3.0
    Curbside orders always take so long...at least 30 minutes
  • RS
    Rebekah Scott
    Nov 4, 2025
    1.0
    No cups! No coffee!This place is awful. Windows person is RUDE!
  • NN
    Nonya
    Sep 11, 2025
    1.0
    They gave us Big Macs with no sauce. The girl at the windows was also condescending.
  • DD
    Dwayne
    Aug 16, 2025
    1.0
    Ice cream machine has been down for at least a month.
  • CV
    Clifton Vanhouten
    Aug 11, 2025
    1.0
    They had nothing there but milk to drink. No ice cream. I got a double cheeseburger which is hard to mess up. The bread was stale. I gave it to my dog service was

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's in Bastrop, LA?

This McDonald's is open every day from 5:00 AM to midnight, except Thursday through Saturday when it stays open until 2:00 AM.

During what hours is McDonald's delivery available?

Delivery is available daily from 6:00 AM to 11:00 PM, and until 2:00 AM on Thursday, Friday, and Saturday.