Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and unprofessional staff, with many experiences of incorrect orders and long wait times.
Food Quality
There were numerous complaints about cold, stale, or poorly prepared food, with specific mentions of old grease and missing items.
Machine Issues
The ice cream and frappe machines were often reported as out of order, leading to customer dissatisfaction.
Cleanliness
Several reviews noted that the restaurant was dirty, particularly the restrooms, which negatively impacted the overall experience.
Mixed Experiences
While some customers had positive experiences with friendly service and fresh food, these were overshadowed by the majority of negative feedback.
BA
Britley Armstrong
Nov 11, 2025
3.0
Curbside orders always take so long...at least 30 minutes
RS
Rebekah Scott
Nov 4, 2025
1.0
No cups! No coffee!This place is awful. Windows person is RUDE!
NN
Nonya
Sep 11, 2025
1.0
They gave us Big Macs with no sauce. The girl at the windows was also condescending.
DD
Dwayne
Aug 16, 2025
1.0
Ice cream machine has been down for at least a month.
CV
Clifton Vanhouten
Aug 11, 2025
1.0
They had nothing there but milk to drink. No ice cream. I got a double cheeseburger which is hard to mess up. The bread was stale. I gave it to my dog service was