Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Insanity that every time you come to this establishment, you have to go park and wait an insane amount of time to even receive your food. Worst part, the order is still wrong.
JS
Jonathan Sepulvado
Apr 4, 2026
1.0
waited 40 minutes in line to not receive my order.
I have no idea how this McDonald’s continues to have the worst customer service every time I come. While also managing to “lose” my order whenever I come. This is the second time this has happened. I have proof of my order, I have proof that I had been charged, I have proof that I ordered for this location.
But they said they couldn’t find it anywhere even though when I pulled up to the window they man said he had my order and too pull to the next window. Then I was greeted at the second window with an attitude by a worker telling me I was lying about having placed my order. Then I was told I needed to “resend the order” after showing my order confirmation.
They then continued to try to argue with me over whether I placed the order or not. At this point I left. I very rarely eat McDonalds but when I do I don’t need two workers trying to argue with me over if I placed an order when I am showing them proof.
Don’t waste your time with this McDonalds there is another one 5 minutes away.
CC
Courtney
Mar 19, 2026
1.0
Horrible experience! Completed a mobile pickup order and had to wait 30 minutes. Then when the young lady or young man came out ( I could not tell because the individual is walking out orders with a hood on their head), they brought out the order with no drink. When we expressed that the drink was missing, they just smirked and said ok, then walked off. I had to get out to go in the store. When I did so, that's when I realized that we were given the wrong order. The individual met me at the counter with the correct order and grab the same bag that I open and stuck my hand in to check the order and carried it right outside to give to someone else. The board of health needs to intervene ASAP. I will be reaching out to corporate as well. Paying money to to leave with a headache is ridiculous!
RH
Reginald Hill
Mar 5, 2026
5.0
1000
RG
Rachael Galloway
Jan 24, 2026
1.0
Because why am I pulling around the building for A DRINK??!!!!
What are the operating hours for McDonald's in Alexandria, LA?
McDonald's in Alexandria, LA is open daily from 5:00 AM to midnight.
Is the McDonald's location at 4717 Jackson Street open for delivery?
Yes, delivery is available daily from 5:00 AM to 11:59 PM.
Does this McDonald's have a drive-thru?
Yes, the drive-thru is open daily from 5:00 AM to midnight.
Can I order McDonald's food via an app?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What payment methods are accepted at McDonald's on Jackson Street?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available at this location.
Where can I find the full McDonald's menu online?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby places can I visit before or after dining at McDonald's on Jackson Street?
Nearby you can visit Bake Your Day LLC for more dining options, or Bellino's Restaurant for Italian cuisine.
Are there any nearby financial services near McDonald's at 4717 Jackson Street?
Yes, nearby financial services include World Finance and Sabine State Bank and Trust Company.
What beauty and wellness options are close to McDonald's at 4717 Jackson Street?
Nearby beauty and wellness places include Beverly Hills One Day Spa, Impressive Nails, and Hello Gorgeous.
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