Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Walked in with 2 customers already waiting on food in front of me. I ordered food on the kiosk and waited for about 10 minutes. The two customers ahead of me still had not received their orders. Finally, a young woman called one customer up to tell him that the breakfast he ordered on the kiosk was not available due to the time. He was calm but clearly upset as he proceeded to inform them that the items were on the menu on the kiosk. The manager told him that she always tells customers not to order on the kiosk; the man asks what choice did he have if there was not an employee at the counter to place his order. She then calls the employee to the counter to reprimand her in front of several customers all while she (the manager) had a bag of lettuce tucked under her armpit. I waited approximately 20 minutes for my food and after receiving half of my order, the other customer that was there before me had to ask for his single big Mac that he had been waiting for long before I placed my order. This whole place is disorganized. The manager kept yelling out to other employees about pushing more frustrated customers in the drive thru and lobby orders first. My food was correct, warm, and ok but definitely not worth waiting 30 minutes for. Quit paying $20 hour wages for low quality employees.
RB
Ron Brewer
Mar 16, 2026
1.0
It's like your invisible when ordering at the counter, they see you but ignore you. What happened to taking care of the people that come in. They more concerned with door dash. Last time I visit this location . The new mac arch is mac nasty, whopper is much better
VB
Valerye Baker
Mar 14, 2026
5.0
Always on point. Food fresh always. Management and staff is extremely nice.
KH
Kaianna Heang
Mar 14, 2026
1.0
Very disappointment in the food I found a piece of hair in my hot cakes breakfast this morning I’m very disgusted 🤢 do not eat from here. Staff is rude. Will not be going back. I literally had to throw my food out that I paid for I’m so livid. Check my food next time before y'all serve me food with hair in it!
What are the operating hours for McDonald's Alexandria on S Mac Arthur Dr?
McDonald's Alexandria on S Mac Arthur Dr is open 24 hours a day, seven days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's offers a drive-thru service that's open 24/7.
Can I get delivery from McDonald's Alexandria, and what are the delivery hours?
Yes, delivery is available 24 hours every day for McDonald's Alexandria.
What payment options are accepted at McDonald's Alexandria?
McDonald's Alexandria accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is curbside pickup available at this McDonald's location?
Yes, McDonald's Alexandria offers curbside pickup as one of its pickup and delivery services.
How can I order from McDonald's Alexandria using a mobile app?
You can order via the McDonald's App available on the Apple App Store and Google Play Store or through their online ordering links.
What services are available at McDonald's Alexandria?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby places for customers to visit before or after dining at McDonald's Alexandria?
Yes, nearby places include Speedy Pete's Car Wash, Chevron Station Alexandria, and Sam’s Southern Eatery, which customers might find convenient for car care, fuel, or additional dining options.
Are there ATM services near McDonald's Alexandria?
Yes, nearby ATMs include Capital One ATM and Bitcoin Depot | Bitcoin ATM, useful for customers needing cash.
Can McDonald's Alexandria customers find other fast food restaurants nearby?
Yes, Burger King and another McDonald's location are nearby, giving customers additional fast food options in the area.
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