Wingstop

2.8
253 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Alexandria MacArthur Drive. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
2303 S. MacArthur Drive, Alexandria, LA
71301, United States

Hours

Reviews

2.8
253 reviews
5 stars
76
4 stars
24
3 stars
25
2 stars
20
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.

Food Quality

While some customers enjoyed the wings, many reported issues with food quality, including incorrect orders, undercooked items, and missing components.

Cleanliness

Several reviews pointed out unsanitary conditions in the restaurant, including staff handling food without gloves and general cleanliness concerns.

Order Accuracy

A significant number of customers experienced problems with incorrect or incomplete orders, leading to frustration and disappointment.

Long Wait Times

Many customers reported excessive wait times for their orders, often with no clear communication from staff regarding delays.
  • JJ
    J P (JP)
    4 days ago
    1.0
    After walking from next door Chill’s and leaving because of their fifthyness and not wearing gloves when handling food. I came next door to Wingstop and sure enough no one here was wearing gloves as well when handling food. I seen staff here handling food with their bare hands, without washing hands. Also, was told at 10:15pm 1/5/26 there was not a cashier so they could only accept online orders. This place is ran in complete filth with no regard for human safety.
  • JD
    Jim Deggys
    Dec 17, 2025
    5.0
    Sandra made the difference.
  • RR
    Rhys
    Nov 19, 2025
    2.0
    I've been to this store many times. The food is always pretty good, I never have a problem with it. I would just like to start by saying this I worked in food service for many years and I was a manager for awhile as well. So I understand having a bad day or just being upset with the job and/or customers. I try to be very forgiving and understanding! But a few times I've been in the store the workers have just been unbelievably rude to myself and other guests! It's unacceptable to see customers waiting and stand there on your phone not looking at them for over 30 minutes! Not ask them what they're waiting on or their name on an order! The workers here clearly don't care about anything. Now the atmosphere in this restaurant is horrible as well very unwelcoming. It's just not a good experience and I will most likely not be back soon if ever. Thank you for reading.
  • CE
    Catrice Ellis
    Nov 18, 2025
    1.0
    Kept telling me they were bagging the order. That took 20 minutes. Just say it’s not ready!!! Bagging the order means it’s going I. The bag soon as you tell me.
  • CG
    Christian Galloway
    Nov 14, 2025
    1.0
    The coke machine has never had diet coke any of the numerous times I've gone

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.