Wendy's

4.2
994 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Alexandria, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Alexandria, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3500 North Boulevard, Alexandria, LA
71301, United States

Hours

Reviews

4.2
994 reviews
5 stars
524
4 stars
252
3 stars
122
2 stars
40
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely; some staff are praised for being friendly and efficient, while others are reported as rude and unprofessional.

Food Quality

Food quality is inconsistent; while many customers enjoy fresh and hot meals, others report receiving cold or incorrect orders.

Cleanliness

Cleanliness is a concern at some locations, with reports of dirty tables and sticky floors.

Order Accuracy

There are frequent issues with order accuracy, including missing items and incorrect modifications.

Drive-Thru Efficiency

Drive-thru service is generally fast and efficient, although some customers have experienced long wait times.
  • AP
    Andrew Peppers
    Nov 3, 2025
    1.0
    Slow and bad service. Usually give wrong food. This is located right by where my wife works but I will drive across town and spend more money to keep from going here.
  • RD
    Rachel DeVito
    Oct 31, 2025
    5.0
    I just want to say every time I come to this Wendy's location it is the best ever! I usually order online in my order is always correct it's always delicious and the employees are all very kind. Today especially Ms Andrea I just want to say that her voice is so welcoming and what a blessing to have her on your team. Also the young lady who handed my food to me at the drive-thru said thank you and that means a lot. Especially since most places nowadays don't even say that. Most customers don't say thank you either. Today I want to say thank you! ❤️ 11/11/2025 I just wanted to update with another review this location is the best in every area of Louisiana, Mississippi and Alabama. I'm from Louisiana moved to Alabama almost 6 years ago and I travel through Mississippi going back and forth from Alabama to Louisiana. I can't say it enough that this location every employee is deserving of recognition of jobs well done. I had another 5 ⭐ experience and it was with different employees from the last visit. Absolutely amazing the customer service and food quality you receive here. Thank you all very much for all your hard work. God bless!❤️🙏
  • EJ
    Evelyn Johnson
    Oct 22, 2025
    5.0
    The food was hot and the service was prompt. Went thru drive thru and workers were polite
  • CS
    christopher shirley
    Oct 14, 2025
    5.0
    Had lunch in this super clean wendys, friendly folks, chill environment. Full as a tick!
  • DW
    Destiney Woodland
    Oct 10, 2025
    1.0
    I had just left from there and my fries was old and cold they didn’t have any sauces in my bag but wanted me to pay for another sauces the manger was rude but The cashier in the window wasn’t. I would like to have a better experience.

Frequently Asked Questions About Wendy's

Is Alexandria Mall Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.