Wendy's

4.2
997 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Alexandria, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Alexandria, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3500 North Boulevard, Alexandria, LA
71301, United States

Hours

Reviews

4.2
997 reviews
5 stars
525
4 stars
253
3 stars
123
2 stars
40
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were several reports of rude or unprofessional behavior from certain employees.

Food Quality

Feedback on food quality was mixed; some customers enjoyed fresh and hot meals, while others reported issues with cold or incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with sticky tables and dirty dining areas.

Service Speed

Service speed varied significantly, with some customers experiencing fast service while others faced long waits and order mistakes.
  • MM
    M. Efre Méndez
    Dec 13, 2025
    3.0
    New chicken tenders expensive, overhyped and forgetable.
  • DJ
    Danna Johnson
    Nov 26, 2025
    5.0
    The entire staff was helpful , made us feel welcome just a great experience the food was hot and fresh and made exactly how we requested , Miss Carrie was awesome she was able to answer any question we had about what was on the menu and showed patience when my son's couldn't make there minds up she was just a joy and very professional a great asset to your company, thank u Wendy's great job
  • AP
    Andrew Peppers
    Nov 3, 2025
    1.0
    Slow and bad service. Usually give wrong food. This is located right by where my wife works but I will drive across town and spend more money to keep from going here.
  • RD
    Rachel DeVito
    Oct 31, 2025
    5.0
    I just want to say every time I come to this Wendy's location it is the best ever! I usually order online in my order is always correct it's always delicious and the employees are all very kind. Today especially Ms Andrea I just want to say that her voice is so welcoming and what a blessing to have her on your team. Also the young lady who handed my food to me at the drive-thru said thank you and that means a lot. Especially since most places nowadays don't even say that. Most customers don't say thank you either. Today I want to say thank you! ❤️ 11/11/2025 I just wanted to update with another review this location is the best in every area of Louisiana, Mississippi and Alabama. I'm from Louisiana moved to Alabama almost 6 years ago and I travel through Mississippi going back and forth from Alabama to Louisiana. I can't say it enough that this location every employee is deserving of recognition of jobs well done. I had another 5 ⭐ experience and it was with different employees from the last visit. Absolutely amazing the customer service and food quality you receive here. Thank you all very much for all your hard work. God bless!❤️🙏
  • EJ
    Evelyn Johnson
    Oct 22, 2025
    5.0
    The food was hot and the service was prompt. Went thru drive thru and workers were polite

Frequently Asked Questions About Wendy's

Is Alexandria Mall Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of Wendy's Alexandria, LA?

Wendy's Alexandria, LA is open Monday to Friday from 6:00 AM to 12:00 AM, and on Saturday and Sunday from 7:00 AM to 12:00 AM.