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Brand Certified

Taco Bell

3.6
(958 reviews)

Business Details

(318) 442-6491

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3840 Alexandria Mall Dr in Alexandria. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3840 Alexandria Mall Dr, Alexandria, LA
71301, United States

Hours

Reviews

3.6
958 reviews
5 stars
397
4 stars
190
3 stars
143
2 stars
65
1 star
163

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

While some customers enjoyed the food, others complained about cold, stale, or poorly prepared items.

Cleanliness

Some reviews highlighted cleanliness in the restaurant, while others noted dirty conditions.

Customer Service

Mixed feedback on customer service, with some praising friendly staff and others citing poor service experiences.
  • JT
    Jordan Taylor
    Feb 18, 2026
    1.0
    Ordered from this exact store on door dash and they put beans on my burrito when it was no beans and also didn’t received my drink , I called they told it’s nothing they can do I’ll have to take it up with Doordash , when they made the order wrong not Doordash .
  • JN
    Justt Nesha
    Jan 14, 2026
    1.0
    I’ve waited 30 minutes for my food no exaggeration. The guy on front counter was just standing there looking stupid. He didn’t even want to take my order, immediately told me to use the kiosk, and didn’t fix the lemonade after I asked for it to be changed. They only was giving out drive-through orders while me and my classmates in dine in kept waiting and waiting . Had an attitude because I asked how much longer on my food. Worse experience ever. Worst part about it is we all had simple orders. On top of that my food wasn’t even hot!
  • JJ
    Jordan Jones
    Jan 14, 2026
    1.0
    We waited 30 minutes for a few tacos while the workers stood around and only took drive thru orders. The lightskin guy at the register was looking around lost and said he couldn’t check us out. Stupid as hell! 🥀
  • JS
    Jaquia Singleton
    Jan 1, 2026
    1.0
    i sat outside and watched people pick up the phone and decline in. i’d placed my order for pick up and it still wasn’t ready. 20 minutes inside. 15 inside. food was still cold. do better.
  • SD
    Steven D
    Dec 10, 2025
    4.0
    This location was clean and the employees were nice.

Brand Certified Facts from Taco Bell

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Certified March 01, 2026Yext Knowledge Graph
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