Subway

4.0
243 reviews
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Business Details

2154 North Mall Drive, Alexandria, LA
71301, United States
(318) 443-2020
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Alexandria Subway® Restaurant at 2154 North Mall Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2154 North Mall Drive, Alexandria, LA
71301, United States

Hours

Reviews

4.0
243 reviews
5 stars
125
4 stars
50
3 stars
30
2 stars
10
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and courteous staff, others reported rude behavior and poor service.

Cleanliness

The restaurant is generally noted for being clean and well-maintained, although some reviews mentioned unsanitary conditions.

Food Quality

Food quality received varied feedback; while many enjoyed their sandwiches, some reported issues with freshness and incorrect orders.

Staff Attitude

Staff attitude is inconsistent, with some employees being described as friendly and helpful, while others were noted for being rude or unprofessional.

Order Accuracy

There are frequent complaints about order accuracy, with several customers receiving incorrect items or experiencing issues with online orders.
  • JA
    jaime ayala
    Oct 6, 2025
    5.0
    Very friendly and courteous great customer service skills
  • GB
    G B
    Sep 11, 2025
    5.0
    It was clean and well lit. Had a nice older lady working helping train a new girl. Even that didn't slow down service much.
  • BM
    Brooke Myers
    Jul 31, 2025
    1.0
    Rudest staff I’ve ever encountered. Never leave negative reviews but actually insane behavior
  • KT
    Kevin Turner
    Jun 3, 2025
    1.0
    I visited this location this evening @6:15pm. Upon walking in both employees sitting down by the counter. The young man speaks, the young lady spoke reluctantly, while washing her hands. I expressed the two sandwiches I wanted(My wife & I), I had to repeat my order twice, and she still got it wrong, then tells me.. "You waited until I finished the sandwich before saying anything" . " I told her, I can't see the sandwich as you are building it, until it's ready to be toasted". She begins to argue as if I told her differently. If she wasn't busy chatting with her coworker about making a sandwich tray, perhaps my order would have been done correctly. I usually get great service at this location, but not today!!! I decided to spend my dollars somewhere else, maybe I didn't really want a sub sandwich after all. Sorry I didn't get her name, but won't order anything else if she's working, especially if she has to make anything for me.
  • WS
    Wayne The Seine
    May 29, 2025
    5.0
    Every employee I have encountered here have been upbeat and friendly and the food is excellent. It is a joy to interact with them.
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Frequently Asked Questions About Subway

Where is Subway Alexandria located?

Subway Alexandria is located at 2154 North Mall Drive, Alexandria, LA 71301, United States.

What are the operating hours of Subway Alexandria?

Subway Alexandria is open daily from 8:30 AM to 9:30 PM.