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Subway

4.0
(246 reviews)
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Business Details

2154 North Mall Drive, Alexandria, LA
71301, United States
(318) 443-2020
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Alexandria Subway® Restaurant at 2154 North Mall Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2154 North Mall Drive, Alexandria, LA
71301, United States

Hours

Reviews

4.0
246 reviews
5 stars
127
4 stars
50
3 stars
30
2 stars
10
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; some customers report friendly and courteous service, while others describe rude and unprofessional interactions.

Food Quality

Food quality is inconsistent; while many customers enjoy their meals, there are complaints about incorrect orders, food freshness, and portion sizes.

Cleanliness

The cleanliness of the establishment is noted positively by some, but there are also reports of unsanitary conditions, including issues with mold and ants.

Order Accuracy

Several customers experienced issues with order accuracy, including incorrect items and charges, leading to dissatisfaction.
  • KM
    Kristen Mckenzie
    Feb 5, 2026
    1.0
    Doordash is truly treated like it is unimportant especially by the girl the the razor blade necklace and she definitely shouldn't complain about having a doordash order to other customers in line when I'm literally standing right there and it wasn't slammed as she says they were just disorganized at least when I got there .
  • GA
    Garrett Anderson
    Dec 17, 2025
    5.0
    Great food and great service. I'd like to visit another time.
  • JA
    jaime ayala
    Oct 6, 2025
    5.0
    Very friendly and courteous great customer service skills
  • GB
    G B
    Sep 11, 2025
    5.0
    It was clean and well lit. Had a nice older lady working helping train a new girl. Even that didn't slow down service much.
  • MB
    Marc Broderick
    Mar 18, 2018
    1.0
    I have been here before and have found the service lackluster, but today it has hit a new low. When my wife and i entered the person in charge was walking from the backroom and through the seating area chewing a rather large mouthful of food. After returning to the service area she very quickly ran her hands under water and, without any kindness, asked what i wanted. I tried to speak beyond my initial, "tuna on flatbread," but she spoke over me without listening. No friendliness, no customer service, no smile, no nothing. This is my last visit.
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Frequently Asked Questions About Subway

Where is Subway Alexandria located?

Subway Alexandria is located at 2154 North Mall Drive, Alexandria, LA 71301, United States.

What are the operating hours of Subway Alexandria?

Subway Alexandria is open daily from 8:30 AM to 9:30 PM.

Brand Certified Facts from Subway

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Certified March 01, 2026Yext Knowledge Graph
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