Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Alexandria, LA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 725 Macarthur Drive for the ultimate SONIC experience!
Location
Hours
Reviews
3.8
769 reviews
5 stars
365
4 stars
164
3 stars
100
2 stars
34
1 star
106
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 20-30 minutes for simple orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food.
Staff Attitude
Feedback varied on staff friendliness, with some praising individual employees while others reported rudeness and unprofessional behavior.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning cold items, poor preparation, and incorrect orders.
- PBPamela BordelonDec 26, 20251.0After sitting at the window for almost 15 minutes, we thought the person taking orders had forgotten us, so we said hello and she said can't you see that we're extremely busy I'll be right with you
- KBKelli BerlinNov 30, 20251.0We ordered super sonic burritos there was no meat just straight veggies. We also ordered 2 iced coffee that had zero sweetener. On top of that we waited over 30 min and we were the only ones there at the time.
- RBRaiden BoneySep 21, 20251.0Waited in the drive through for 10 minutes waiting for our order to be taken, got tired of waiting and pulled to a stall to have our order taken after another 5 minutes. We then waited another 15 minutes for 2 route 44 drinks. After waiting a total of 30 minutes trying to get 2 drinks we left without our order. I will not be back to this location.
- MGMary & Glenn GossSep 11, 20253.0It no longer feels like sonic because it's a drive through they don't like walking out to your car and my order is never right
- NJNatasha JonesAug 12, 20255.011:43 A.M & I just left this place. The wonderful lady who took my order and greeted me at the window in drive-thru is phenomenal. She made my day just by being so pleasant. Customer service was top tier. Food was fresh & great as well.