Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Alexandria, LA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5212 Jackson Street for the ultimate SONIC experience!
Location
Hours
Reviews
3.6
534 reviews
5 stars
230
4 stars
99
3 stars
73
2 stars
41
1 star
91
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff, leading to a negative dining experience.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about overcooked burgers, cold fries, and incorrect items.
Staff Friendliness
Despite service issues, some customers praised the friendliness of individual staff members, indicating a positive aspect of customer interaction.
Management Concerns
Several reviews pointed to poor management practices, including disorganization and lack of staff training, contributing to overall dissatisfaction.
- ACAlena CrockerOct 5, 20255.0Amy was very sweet and friendly! Thank you!
- BBBilly BurginAug 28, 20255.0Order was quick and accurate. Manager brought it out. Seemed they were short handed and she was filling in where needed.
- DFDustin Helverson (Mixtape 121 Films)Aug 25, 20252.0Used to be a great location. Over the last year it's slipped aot. Takes forever to get orders and they often have to go back for things.
- JEJulianne EasonJul 29, 20254.0Sonic burger is huge and 2 smaller kids shared one. They love it fully dressed.