Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Alexandria, LA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2102 North Mall Drive for the ultimate SONIC experience!
Location
Hours
Reviews
3.8
896 reviews
5 stars
388
4 stars
197
3 stars
130
2 stars
63
1 star
118
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with many waiting over 20 minutes for simple orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing poor customer service.
Food Quality
While some customers enjoyed the food, others reported cold or poorly prepared items, affecting overall satisfaction.
Cleanliness
A few reviews mentioned cleanliness issues, particularly regarding food preparation and service areas.
- RORick OnealDec 23, 20252.0They don't have any employees. The cook was taking orders and cooking. You had to go through the drive through only.
- KRKritter RasmussenNov 30, 20251.0Only vehicle in the parking lot besides me was an employees vehicle. I know this because he walked to his vehicle while I waited for them to bring my food. We waited for close to 20 min for an online order to be brought out to us. All we ordered was 2 drinks and a breakfast burrito. I order thru the app....
- JOJonathan OpryOct 5, 20251.0Ordered on mobile app at 12:25pm. Did not receive order until 12:45pm. Food was cold even though we were told they were making it. Between this Sonic location and the one on South McArthur in Alexandria it is a competition on who can give the worst service and slowest service.
- LMLacey McDonaldSep 11, 20251.0Couple months ago I got a Oreo blast. It tasted sour so I threw it away and went back to work. Today I got a m and m blast and it’s again sour. Sounds like it’s either not being cleaned properly or stored properly!
- JLJanice LikensSep 6, 20255.0What can we say....it's Sonic. Gotta love em!