At Papa Johns Pizza in Alexandria, LA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Alexandria pizza for any occasion. Call us for pizza delivery in Alexandria or stop by 4501 Jackson Street for carryout to order the best pizza in Alexandria, along with breadsticks, wings, and more!
They need to place a cone in the drive thru so cars cant drive up to the window. The white lady that's there at 5:30pm on Thursday, July 24, 2025 wearing the red shirt and long brown hair. Came to the window. Never opened it to even greet and say someone will be with you. Instead she reached up for something and walked away. Super rude. It's raining. And i already walked inside once. I cannot walk in the rain carrying 6 pizzas. So i went to the drive thru. If you don't like your job or if it's too overwhelming, then find a job that will help you to have better customer service skills. Especially because that's how you get paid. If no one was buying food, you wouldn't have an income. Be positive in life and not treat customers as if they're bothering you. But again block off the drive thru because it was full of employees and not one came to the window. I singled her out because she physically walked to the window and didn't acknowledge we were even there. Just sad. We literally sat there 20 mins. And no one helped. And yes I am a customer. I just purchased 3 days ago. But i will not be returning after today. Good Customer service matters to me. Take some lessons from Pizza Hut across the street. Because they would never. Multiple employees will check on you as they see you're in the drive thru waiting.
JH
Jasmine Holden
May 5, 2025
5.0
Great place to eat from
AS
AJ Smith
Jun 10, 2021
5.0
So, admittedly, I didn’t want to cook tonight and reached for an old favorite. I don’t usually write about chain restaurants, but I believe that in this case it’s well deserved. I ordered online and found I had made a mistake. I ordered carryout when I meant to get delivery. As soon as I noticed my mistake, I called and explained my situation. These folks went above and beyond to make sure to change my order to delivery (and of course added their delivery fee as expected). Their driver was very courteous and friendly and the food tastes great.