Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.9
648 reviews
5 stars
317
4 stars
146
3 stars
77
2 stars
41
1 star
67
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, rude staff, and order inaccuracies, leading to a negative dining experience.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, old, or improperly prepared items.
Positive Staff Interactions
A few reviews highlighted friendly and helpful staff members, particularly during busy times, which improved the overall experience.
Cleanliness Concerns
Several customers noted that the dining area and facilities were dirty, detracting from their experience.
Ice Cream Praise
Despite the issues, many customers praised the ice cream, particularly the Blizzards, as a highlight of their visits.
- RTRyan Turner2 days ago4.0Decent prices. Good food.
- CBCourtnei BennettSep 22, 20255.0The blizzard I got today what's absolutely perfect! It was the royal ultimate chocolate brownie blizzard treat with added cookie dough pieces! The Staff was great too.
- CJcanya jonesSep 21, 20251.0Second night in a row I've ordered and yall have limited toppings and bad ass attitudes!! Bad managers upholding the worst customer service. I'll go to the one in Pineville or even Ball before I come back here.
- SPSteven PhillipsSep 8, 20251.0Your website says that you close at 10 PM. I came to go in the dining room at 9:30 PM and the doors were locked. Do you close at 9:30 or 10 there were four cars in the drive-through and all the lights were on in the store and outside the store.
- DBDanielle BordelonSep 6, 20255.0Service wasn't the best
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Alexandria, LA?
Dairy Queen Grill & Chill is open Monday, Tuesday, Thursday, Friday, Saturday, and Sunday from 10:00 AM to 10:00 PM, and on Wednesday from 11:00 AM to 10:00 PM. It is closed on November 27 and December 25, 2025.
Where is Dairy Queen Grill & Chill located in Alexandria?
It is located at 737 Macarthur Dr, Alexandria, LA 71303-3114, United States.
What types of products and specialties does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes and malts, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill in Alexandria have facilities for families and children?
Yes, the location is family-friendly with booster seats, high chairs, wheelchair accessibility, restrooms, and seating available. It also welcomes children.
Can I order food online or use mobile deals at Dairy Queen Grill & Chill?
Yes, you can order online through their website and access exclusive mobile deals by downloading their app.
Is there a drive-thru option at this Dairy Queen location?
Yes, this location offers a drive-thru service for convenient ordering and pickup.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include Taco Bueno for Mexican food, Starbucks for coffee, and La Michoana Ice Cream for additional dessert options.
Is there another fast food or ice cream shop near Dairy Queen Grill & Chill?
Yes, there is another Dairy Queen and Sonic Drive-In nearby, as well as La Michoana Ice Cream for more ice cream choices.
Are there other services near Dairy Queen Grill & Chill that might be helpful?
Yes, nearby you can find services like Gary Clark - State Farm Insurance and Phone World and Vapes for electronics and mobile needs.
Does this Dairy Queen location offer free WiFi and seating?
Yes, it provides free WiFi and has seating available for customers.