Business Details
About
Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.
Location
Hours
Reviews
3.5
1,518 reviews
5 stars
576
4 stars
311
3 stars
210
2 stars
133
1 star
288
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported consistently slow service, with long wait times for food and drinks, and some instances of rude or unprofessional staff.
Food Quality
While some customers enjoyed the food, many complained about cold, poorly prepared, or incorrect orders, leading to dissatisfaction.
Staff Performance
Certain staff members received praise for their friendliness and attentiveness, particularly a few standout servers, but overall service quality varied significantly.
Management Concerns
Several reviews highlighted poor management practices, including lack of communication and inadequate staffing during busy times.
Atmosphere and Cleanliness
The restaurant's atmosphere received mixed reviews, with some noting cleanliness issues and unpleasant odors.
- MNMic Nac1 day ago1.0Service was so good, I tipped 33%. Food was horrible. I had to refuse my salad because all the lettuce was rusty brown. Wings were so salty, i couldn't eat them. Ate the appetizer, the carrots and celery, had a couple drinks and left hungry. Really disappointed too.
- BDBarry DoughtyNov 27, 20255.0The food was delicious, the staff are all incredibly friendly and the atmosphere was pleasant and welcoming.
- KHKaylee HawthorneNov 20, 20251.0The service is always bad but today was the worst me and my boyfriend litterly had to go track down our waiter and ask for a refill because she never came and checked on us once. (And no it was not busy we came in at 4pm) it was just us and another family. They rather chat in there little box then check on people.
- HSHadley ShoresNov 15, 20251.0We went and was serviced my RACHEL. she was grouchy no emotion at all. The food came out cold and nasty. Again our service was terrible and got treated so badly. It wasn’t even packed out? What is wrong with them. Never coming again
- PSPhilip SmithNov 13, 20254.0This location has improved dramatically from where it was 5-years ago. If you prefer a good amount of sauce on your wings, you will want to order a side of each sauce you ordered for your wings just to be safe, but I feel like that is a preferential issue rather than a quality issue. Prices are extraordinarily high, but that is generally the case with chicken, especially wings, in general in the U.S., and not so much a location or brand issue.
Frequently Asked Questions About Buffalo Wild Wings
What type of cuisine does Buffalo Wild Wings in Alexandria offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
What are the operating hours for Buffalo Wild Wings at 2711 South Macarthur Drive?
The restaurant is open Monday through Friday from 11:00 AM to 11:59 PM, and on Saturday and Sunday from midnight to 1:00 AM and then 11:00 AM to 11:59 PM.
Where is Buffalo Wild Wings located in Alexandria, LA?
Buffalo Wild Wings is located at 2711 South Macarthur Drive, Alexandria, LA 71301, USA.
How can I contact Buffalo Wild Wings in Alexandria for reservations or inquiries?
You can reach Buffalo Wild Wings by phone at +1 318-880-0300.
Does Buffalo Wild Wings offer takeout services?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant, as well as a sports bar and chicken wings restaurant.
Where can I find more information or updates about this Buffalo Wild Wings location online?
You can visit their official website at https://www.buffalowildwings.com/locations/us/la/alexandria/2711-south-macarthur-drive/sports-bar-726/ for more details.
Are there other dining options near Buffalo Wild Wings on South Macarthur Drive?
Yes, nearby dining options include IHOP, Huddle House, KFC, and Panda Express, which offer breakfast, American, fast food, and Chinese cuisines respectively.
What shopping destinations can customers visit near Buffalo Wild Wings?
Nearby shopping spots include Walmart, Michaels, Marshalls, Five Below, Old Navy, Ross Dress for Less, Shoe Carnival, PetSmart, Bath & Body Works, and Best Buy.
Are there any services like shipping or automotive near Buffalo Wild Wings?
Yes, UPS Access Point location provides courier and delivery services nearby, and automotive options include Hixson Ford of Alexandria, Hixson Lincoln Parts, and U-Haul Moving & Storage at MacArthur Dr.
What nearby businesses might be of interest for customers visiting Buffalo Wild Wings?
Nearby interests include A & A Western Store for clothing and shoes, Kemper Life corporate office, LifeWay Christian Store for books and religious items, and The Plumbing Warehouse for hardware and plumbing supplies.