Business Details
About
Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.
Location
Hours
Reviews
3.5
1,521 reviews
5 stars
576
4 stars
311
3 stars
210
2 stars
133
1 star
291
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous reviews highlighted consistently poor service, including long wait times, inattentive staff, and unprofessional behavior from servers.
Food Quality
Customers reported a mix of experiences with food quality, with some praising the wings while others described them as cold, overcooked, or poorly prepared.
Management Concerns
Several reviews pointed to ineffective management, with complaints about lack of support for staff and failure to address customer issues.
Positive Staff Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and attentiveness, indicating that individual service can vary significantly.
- RRRyan Robertson2 days ago1.0Just don't 🤣
- BDBrandon Dowdy2 days ago1.0With how long they had my wife waiting for 2 orders of wings she could get away with cheating on me. Get it together yall, shouldnt have people waiting for over an hour IN THE DINING AREA
- EDEmaly DraytonDec 12, 20251.0Tonight’s experience at this Buffalo Wild Wings location was unacceptable and deeply concerning. What began as poor customer service escalated into what felt like discriminatory and racially biased treatment. Several members of our group waited over an hour for their food, and when meals arrived, they were cold. Some guests were served while others were ignored, with no explanation or effort to correct the situation. The assistant store manager, Steve, was dismissive and unaccommodating when concerns were raised. Rather than addressing the issues or attempting to de-escalate the situation, we were told to contact Jennifer, the store manager, instead of receiving support in the moment. This lack of leadership allowed the situation to worsen. Our server, Megan, behaved in a hostile and unprofessional manner. She threw take-home containers onto the table and walked away, did not return to provide drink refills, and was argumentative with multiple customers. Most troubling was the decision to call security, who stood watching us eat. There was no indication that anyone intended not to pay, yet we were treated as if we were suspicious. The presence of security created a hostile and intimidating environment that felt targeted and unnecessary. This treatment appeared rooted in bias rather than behavior. We are working-class people who came in expecting respectful service. Instead, we were made to feel uncomfortable, watched, and unwelcome. This experience went beyond poor service and reflected a failure to provide equitable, respectful treatment to all customers. I hope corporate leadership takes this complaint seriously and addresses the management, staffing, and customer service practices at this location.
- MNMic NacDec 8, 20251.0Danger: Don't go here!!Food was horrible/ unsafe/ inedible. Had to refuse my salad because lettuce was nasty rusty brown. Wings were so salty, couldn't eat them. Ate the appetizer, the carrots and celery, had a couple drinks and left hungry. Really disappointed too. Update: a week later..... No one seems to care on site on online. I know better than to go to another Buffalo Wild Wings. I'm just another sucker. It's now December 23rd, 3400 views later... nearly 3 weeks..... And, still Buffalo Wild Wings must not care about the customers that put their trust in them. I'm being ignored.
- BDBarry DoughtyNov 27, 20255.0The food was delicious, the staff are all incredibly friendly and the atmosphere was pleasant and welcoming.
Frequently Asked Questions About Buffalo Wild Wings
What type of cuisine does Buffalo Wild Wings in Alexandria offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
What are the operating hours for Buffalo Wild Wings at 2711 South Macarthur Drive?
The restaurant is open Monday through Friday from 11:00 AM to 11:59 PM, and on Saturday and Sunday from midnight to 1:00 AM and then 11:00 AM to 11:59 PM.
Where is Buffalo Wild Wings located in Alexandria, LA?
Buffalo Wild Wings is located at 2711 South Macarthur Drive, Alexandria, LA 71301, USA.
How can I contact Buffalo Wild Wings in Alexandria for reservations or inquiries?
You can reach Buffalo Wild Wings by phone at +1 318-880-0300.
Does Buffalo Wild Wings offer takeout services?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant, as well as a sports bar and chicken wings restaurant.
Where can I find more information or updates about this Buffalo Wild Wings location online?
You can visit their official website at https://www.buffalowildwings.com/locations/us/la/alexandria/2711-south-macarthur-drive/sports-bar-726/ for more details.
Are there other dining options near Buffalo Wild Wings on South Macarthur Drive?
Yes, nearby dining options include IHOP, Huddle House, KFC, and Panda Express, which offer breakfast, American, fast food, and Chinese cuisines respectively.
What shopping destinations can customers visit near Buffalo Wild Wings?
Nearby shopping spots include Walmart, Michaels, Marshalls, Five Below, Old Navy, Ross Dress for Less, Shoe Carnival, PetSmart, Bath & Body Works, and Best Buy.
Are there any services like shipping or automotive near Buffalo Wild Wings?
Yes, UPS Access Point location provides courier and delivery services nearby, and automotive options include Hixson Ford of Alexandria, Hixson Lincoln Parts, and U-Haul Moving & Storage at MacArthur Dr.
What nearby businesses might be of interest for customers visiting Buffalo Wild Wings?
Nearby interests include A & A Western Store for clothing and shoes, Kemper Life corporate office, LifeWay Christian Store for books and religious items, and The Plumbing Warehouse for hardware and plumbing supplies.