Buffalo Wild Wings

3.5
1518 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
2711 South Macarthur Drive, Alexandria, LA
71301, United States

Hours

Reviews

3.5
1,518 reviews
5 stars
576
4 stars
311
3 stars
210
2 stars
133
1 star
288

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported consistently slow service, with long wait times for food and drinks, and some instances of rude or unprofessional staff.

Food Quality

While some customers enjoyed the food, many complained about cold, poorly prepared, or incorrect orders, leading to dissatisfaction.

Staff Performance

Certain staff members received praise for their friendliness and attentiveness, particularly a few standout servers, but overall service quality varied significantly.

Management Concerns

Several reviews highlighted poor management practices, including lack of communication and inadequate staffing during busy times.

Atmosphere and Cleanliness

The restaurant's atmosphere received mixed reviews, with some noting cleanliness issues and unpleasant odors.
  • MN
    Mic Nac
    1 day ago
    1.0
    Service was so good, I tipped 33%. Food was horrible. I had to refuse my salad because all the lettuce was rusty brown. Wings were so salty, i couldn't eat them. Ate the appetizer, the carrots and celery, had a couple drinks and left hungry. Really disappointed too.
  • BD
    Barry Doughty
    Nov 27, 2025
    5.0
    The food was delicious, the staff are all incredibly friendly and the atmosphere was pleasant and welcoming.
  • KH
    Kaylee Hawthorne
    Nov 20, 2025
    1.0
    The service is always bad but today was the worst me and my boyfriend litterly had to go track down our waiter and ask for a refill because she never came and checked on us once. (And no it was not busy we came in at 4pm) it was just us and another family. They rather chat in there little box then check on people.
  • HS
    Hadley Shores
    Nov 15, 2025
    1.0
    We went and was serviced my RACHEL. she was grouchy no emotion at all. The food came out cold and nasty. Again our service was terrible and got treated so badly. It wasn’t even packed out? What is wrong with them. Never coming again
  • PS
    Philip Smith
    Nov 13, 2025
    4.0
    This location has improved dramatically from where it was 5-years ago. If you prefer a good amount of sauce on your wings, you will want to order a side of each sauce you ordered for your wings just to be safe, but I feel like that is a preferential issue rather than a quality issue. Prices are extraordinarily high, but that is generally the case with chicken, especially wings, in general in the U.S., and not so much a location or brand issue.

Frequently Asked Questions About Buffalo Wild Wings

What type of cuisine does Buffalo Wild Wings in Alexandria offer?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours for Buffalo Wild Wings at 2711 South Macarthur Drive?

The restaurant is open Monday through Friday from 11:00 AM to 11:59 PM, and on Saturday and Sunday from midnight to 1:00 AM and then 11:00 AM to 11:59 PM.