McDonald's

3.2
1578 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
28470 La Highway 43, Albany, LA
70711, United States

Hours

Reviews

3.2
1,578 reviews
5 stars
484
4 stars
274
3 stars
302
2 stars
145
1 star
373

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20-30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and overall poor order fulfillment.

Food Quality

Numerous complaints were made about food being cold, old, or improperly prepared, including instances of mold and raw chicken.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and bathrooms, with some describing the location as filthy.

Staff Attitude

Feedback indicated a lack of professionalism and rudeness from staff, with multiple reports of negative interactions.
  • KS
    Kimberly Shipley
    4 days ago
    5.0
    It's a McDonald's, not much to contribute. Service was good, food same as other Mickie Dees. Very clean inside. Friendly associates. I have the McDonald's app, it does save you some money and there's always specials at a special price, cheaper than not having the app plus you gain points.
  • HJ
    Herbert Lee Pace Jr
    Nov 15, 2025
    3.0
    McDonald's On Florida Blvd and flannery was Nicely Remodeled , But My Friend Had to Go To The Ladies Room and They was locked a Sign saying no public restrooms.....Lol 😅
  • LL
    LeLe Laboratory
    Oct 18, 2025
    2.0
    Food was fresh, service was horrible I was charged 2.00 for a large ICE WATER. They forgot my kids French fries
  • RF
    Richard Frost
    Oct 4, 2025
    1.0
    Can't seem to get the order correct and nobody answers the phone. The entire order had double fish sandwiches and a double crispy chicken, completely wrong, 2 single fish sandwiches and 1 crispy chicken. Calling corporate about this because they are either illiterate or just don't care about quality and I spend PLENTY OF MONEY at this location through the McDonald's app
  • BF
    Bailey Farris
    Sep 29, 2025
    3.0
    Ordered through DoorDash got everything except my cookies. They told the DoorDash lady that everything was in the bag and the cookies weren’t in the bag

Frequently Asked Questions About McDonald's

What are the McDonald's Albany location's general opening hours?

McDonald's in Albany, LA is open 24 hours a day, every day of the week.

When is the drive-thru at this McDonald's open?

The drive-thru at McDonald's Albany is open 24/7, all week long.