Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported slow service, long wait times, and frequent order mistakes.
Staff Behavior
Feedback indicated inconsistency in staff professionalism, with some employees being friendly while others were rude or unprofessional.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or improperly prepared items.
Cleanliness Concerns
Several reviews mentioned cleanliness issues, including unsanitary conditions and pest sightings.
KK
Kevin
6 days ago
3.0
Steadily increasing prices yet the service severely decreases
FS
Frank Schabert
Jan 4, 2026
1.0
Sat in the drive-thru for awhile waiting to order. Ordered 1 burger and fries. Paid at the 1st window and the girl at the second window told me I had to pull into one of the spaces where they make you wait for your order. A kid finally brought me my hamburger and fries and the fries weren't fresh or hot and the burger is WAY overcooked and not hot. What was the reason for the wait? Pretty bad when the service AND quality is terrible.
KS
Katie Savoy
Dec 7, 2025
5.0
I will forever be in debt to this mcdonalds, I am pregnant and was craving breakfast. My husband and I pulled in at 10:28am to find 2 idiots blocking the drive thru lanes waiting for lunch to roll around. When we got to the speaker we explained what happened and the workers were nice enough to let us order breakfast still. Baby is very happy!!
KC
Kathy Castro
Dec 6, 2025
1.0
Always getting my order wrong
TV
Todd Vincent
Nov 28, 2025
1.0
Can't rate the food because I never received it.
Absolutely deplorable service!