Wendy's

4.0
1621 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
105 Hospital Way, Winchester, KY
40391, United States

Hours

Reviews

4.0
1,621 reviews
5 stars
747
4 stars
416
3 stars
236
2 stars
97
1 star
125

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with some praising staff for their kindness and efficiency, while others experienced interruptions and unhelpfulness.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh and hot meals, while others received overcooked or cold items.

Pricing Concerns

Several reviews mentioned that prices felt high for the portion sizes, particularly for items like the taco salad.

Order Accuracy

There were multiple complaints about incorrect orders, including missing items and wrong modifications.

Cleanliness

Many customers noted that the restaurant was clean and well-maintained, contributing positively to their experience.
  • MM
    Maxeon
    Nov 9, 2025
    5.0
    Always a fan but the guy at the windows was very helpful.He made sure that I had the answers to the questions I needed about nutritional values and other things.And made sure that I had the knowledge of what can offer the menu?And what it's gonna be added in the menu
  • MS
    Malicious Suede
    Oct 23, 2025
    5.0
    Tonight I went through the drive thru around 10:30. The girl that took my order Donna was very sweet and patient with me. She made sure I got the fresh fries I asked for
  • AS
    Amy Stamper
    Oct 8, 2025
    2.0
    A taco salad, small chili, and kids meal cost over $18. Get home and see that their new taco salad is less than half the size it used to be. For just under $10 I got a salad smaller than my female hand, I did pay for extra cheese which you can clearly see is not on the salad, and then if you look close you can see that the tortillas were expired in June of 2025, over 4 months ago! The last time I ordered their taco salad was back in April or May and the tortillas were expired in December of 2024 so it appears to be a continous problem. I wonder what other food they're serving that is expired but no one else see the expiration date on...... I couldn't believe the price, but if I didnt order that extra small chilli, my 10$ tiny salad certainly wasn't going to fill any adult belly! Its seriously impossible to get decent food at any faster food restaurant anymore :(
  • NB
    nekara Baker
    Oct 8, 2025
    1.0
    The food was overcooked and nasty and the cashier was rude
  • SO
    Susan Oatman
    Sep 27, 2025
    1.0
    Ordered 2 bacon egg and cheese biscuits. Neither one included the egg.

Frequently Asked Questions About Wendy's

Is #714 Winchester Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.