Subway

3.7
437 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Winchester Subway® Restaurant at Two Shoppers Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
Two Shoppers Drive, Winchester, KY
40391, United States

Hours

Reviews

3.7
437 reviews
5 stars
208
4 stars
84
3 stars
43
2 stars
20
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and professional staff, many reported rude and unhelpful service, particularly from management.

Order Accuracy

Numerous complaints about incorrect orders, missing items, and poor handling of online orders were noted, leading to customer frustration.

Food Quality

While some customers enjoyed the food and found it fresh, many others criticized the quality, stating that sandwiches were poorly made, lacked ingredients, or were not as advertised.

Cleanliness

The restaurant was described as clean and well-maintained by some customers, but others reported unsanitary conditions and poor hygiene practices among staff.

Wait Times

Many customers expressed dissatisfaction with long wait times for orders, both in-store and through the drive-thru, even when the restaurant was not busy.
  • SJ
    Shannon Jones
    Sep 5, 2025
    5.0
    All of the staff at Subway in Winchester, are always so professional, but highly friendly, & welcoming. They go above, & beyond to make their customers satisfied. I’m very appreciative of their services!!!
  • CS
    C Shouse
    Aug 23, 2025
    1.0
    When someone says a little ranch and a little creamy sriracha, it doesn’t mean cover the entire top of the protein bowl with it.
  • RM
    Rhonda Mundy
    Aug 6, 2025
    1.0
    I stopped in today August the 6th 2025 at 4:30 no air conditioning the staff was not friendly the sandwich was not made correctly ask for light lettuce way too much lettuce ask for extra mayonnaise hardly any mayonnaise the sandwich was so bad I threw it out the window! I have never had the worst service and worst food from this place in 30 years!!
  • MM
    MisusedClips
    May 30, 2025
    1.0
    Do not order online from here cause they will just put anything on it and leave stuff off. Happen to me twice now and the manager won't refund .

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at Two Shoppers Drive, Clark, Winchester, KY 40391, USA.

What are the Subway Two Shoppers Drive hours of operation?

The restaurant is open Monday to Wednesday and Sunday from 9:00 AM to 10:00 PM, and Thursday to Saturday from 9:00 AM to midnight.