Jimmy John's

4.0
275 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2 Carol Rd, Winchester, KY
40391, United States

Hours

Reviews

4.0
275 reviews
5 stars
151
4 stars
48
3 stars
29
2 stars
13
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently noted inconsistent service speed, with many expressing frustration over slow delivery times and long waits at the drive-thru.

Customer Service

While some reviews praised friendly and attentive staff, others reported rude interactions and a lack of professionalism from certain employees.

Food Quality

The quality of food received mixed reviews, with some customers enjoying the freshness and taste, while others complained about stale bread and incorrect orders.

Cleanliness

The location was often described as clean, contributing positively to the overall dining experience.
  • MS
    Mike Sexton
    Nov 11, 2025
    5.0
    I love the food. Service was fast. But seemed like in a rush.
  • RC
    Rhiannon Clem
    Oct 14, 2025
    4.0
    Friendly staff when I went to pick up my online order through the drive thru. But the location is very odd and hard to get in and out of.
  • MT
    Michael Tubbs
    Sep 26, 2025
    5.0
    Fast, friendly, delicious
  • JD
    Julie Dale
    Sep 12, 2025
    1.0
    Pulled up to the drive through and ended up pulling away without ordering because the woman taking our order was extremely rude and dismissive. When my husband didn’t understand her she slowed down her speech in such an exaggerated way as if talking to a child. We decided to just drive off. Suggest you work with her on her customer service skills. Awful!
  • HW
    Henry Waddill
    Sep 9, 2025
    2.0
    consistently very slow service even when they’re not busy but the food is about the same quality as any other JJ’s