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Jimmy John's

4.0
(251 reviews)
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Business Details

2 Carol Rd, Winchester, KY
40391, United States
(859) 385-4187
https://locations.jimmyjohns.com/ky/winchester/sandwiches-3346.html

About

Sandwich Restaurant

Location

Jimmy John's
2 Carol Rd, Winchester, KY
40391, United States

Hours

Reviews

4.0
251 reviews
5 stars
143
4 stars
41
3 stars
27
2 stars
11
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during drive-thru and delivery, contradicting the 'freaky fast' promise.

Customer Service

While some reviews praised friendly and attentive staff, others highlighted instances of rudeness and unprofessional behavior.

Food Quality

The food received mixed reviews; while many enjoyed the sandwiches, there were complaints about inconsistency and quality, particularly regarding freshness and preparation.

Cleanliness

The location was noted for being clean, with several customers appreciating the cleanliness of the dining area and bathrooms.
  • MS
    Mike Sexton
    Nov 11, 2025
    5.0
    I love the food. Service was fast. But seemed like in a rush.
  • RC
    Rhiannon Clem
    Oct 14, 2025
    4.0
    Friendly staff when I went to pick up my online order through the drive thru. But the location is very odd and hard to get in and out of.
  • MT
    Michael Tubbs
    Sep 26, 2025
    5.0
    Fast, friendly, delicious
  • JD
    Julie Dale
    Sep 12, 2025
    1.0
    Pulled up to the drive through and ended up pulling away without ordering because the woman taking our order was extremely rude and dismissive. When my husband didn’t understand her she slowed down her speech in such an exaggerated way as if talking to a child. We decided to just drive off. Suggest you work with her on her customer service skills. Awful!
  • HW
    Henry Waddill
    Sep 9, 2025
    2.0
    consistently very slow service even when they’re not busy but the food is about the same quality as any other JJ’s
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Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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