Customer experiences with service are mixed; while some report friendly and helpful staff, others mention rude behavior and incorrect orders.
Food Quality
Food quality varies significantly; some customers enjoy fresh and hot meals, while others receive cold or incorrect items.
Cleanliness
Cleanliness is a concern for some customers, with reports of unsanitary conditions and trash in the dining area.
Speed of Service
Service speed is inconsistent; some customers appreciate quick service, while others experience long waits and slow drive-thru.
Overall Experience
Overall, experiences are mixed, with some customers expressing loyalty and satisfaction, while others vow not to return due to poor service.
TM
Tim Moore
Oct 25, 2025
4.0
Got ice cream with grandkids
NB
nekara Baker
Oct 23, 2025
5.0
Food was good but the person at the window was rushing me and after ordering my meal didn't give time to order anything else just told the total and to pull around as my husband was going to get his food so at that he just said forget it and decided he would eat somewhere else.
KK
Kristen
Oct 14, 2025
5.0
I only stopped by to get a chocolate and Carmel moo latte ☺️ it was so good. They where quick with my order and made it the way I like.
CC
Caitlyn Mason (Cait)
Oct 8, 2025
5.0
My daughter and I frequent this Dairy Queen on days when she has therapy. She's 4, for reference. We always dine in and they are always nice to us, the food is correct, and we have no issues. The inside has a very small dining area, but there is a larger covered, outdoor dining area.
JB
James Brady
Sep 25, 2025
3.0
Typical Dairy Queen, food is mediocre, service is teenagers that would rather be elsewhere.
What are the opening hours of Dairy Queen Grill & Chill on weekdays?
From Monday to Thursday, Dairy Queen Grill & Chill is open from 6:00 AM to 10:00 PM, and on Friday from 6:00 AM to 11:00 PM.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating?
Yes, it offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill a family-friendly place with seating options?
Yes, it is family-friendly, has indoor seating, outdoor seating, and provides high chairs for children.
Can I order food digitally from Dairy Queen Grill & Chill?
Yes, you can use their mobile app for exclusive deals and mobile ordering, or order online for pickup via their website.
Where is Dairy Queen Grill & Chill located?
It is located at 1422 Fulton Rd, Winchester, KY 40391-2727, USA.
Is Dairy Queen Grill & Chill accessible for people with disabilities?
Yes, the location is wheelchair accessible and has restrooms available.
What nearby restaurants can I visit before or after Dairy Queen Grill & Chill?
Nearby, you can visit Great Wall Chinese Restaurant or Great Wall Restaurant for Asian cuisine, or try Tacos la buchonsita food truck for Mexican food.
Are there any nearby places for fitness and recreation close to Dairy Queen Grill & Chill?
Yes, Planet Fitness is nearby, offering gym and sports facilities you may visit before or after enjoying your meal.
What banks and shopping options are near Dairy Queen Grill & Chill?
Central Bank and Trust is nearby for banking needs, while Supermercado San Marcos offers grocery and bakery shopping; TNT Fireworks is also close for shopping items.