Dairy Queen Grill & Chill

4.1
485 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1422 Fulton Rd, Winchester, KY
40391-2727, United States

Hours

Reviews

4.1
485 reviews
5 stars
257
4 stars
114
3 stars
55
2 stars
23
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; while some report friendly and helpful staff, others mention rude behavior and incorrect orders.

Food Quality

Food quality varies significantly; some customers enjoy fresh and hot meals, while others receive cold or incorrect items.

Cleanliness

Cleanliness is a concern for some customers, with reports of unsanitary conditions and trash in the dining area.

Speed of Service

Service speed is inconsistent; some customers appreciate quick service, while others experience long waits and slow drive-thru.

Overall Experience

Overall, experiences are mixed, with some customers expressing loyalty and satisfaction, while others vow not to return due to poor service.
  • TM
    Tim Moore
    Oct 25, 2025
    4.0
    Got ice cream with grandkids
  • NB
    nekara Baker
    Oct 23, 2025
    5.0
    Food was good but the person at the window was rushing me and after ordering my meal didn't give time to order anything else just told the total and to pull around as my husband was going to get his food so at that he just said forget it and decided he would eat somewhere else.
  • KK
    Kristen
    Oct 14, 2025
    5.0
    I only stopped by to get a chocolate and Carmel moo latte ☺️ it was so good. They where quick with my order and made it the way I like.
  • CC
    Caitlyn Mason (Cait)
    Oct 8, 2025
    5.0
    My daughter and I frequent this Dairy Queen on days when she has therapy. She's 4, for reference. We always dine in and they are always nice to us, the food is correct, and we have no issues. The inside has a very small dining area, but there is a larger covered, outdoor dining area.
  • JB
    James Brady
    Sep 25, 2025
    3.0
    Typical Dairy Queen, food is mediocre, service is teenagers that would rather be elsewhere.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, Chicken Strip Basket, Grillburger®, and DQ cakes.

What are the opening hours of Dairy Queen Grill & Chill on weekdays?

From Monday to Thursday, Dairy Queen Grill & Chill is open from 6:00 AM to 10:00 PM, and on Friday from 6:00 AM to 11:00 PM.