Dairy Queen Grill & Chill

4.1
488 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1422 Fulton Rd, Winchester, KY
40391-2727, United States

Hours

Reviews

4.1
488 reviews
5 stars
258
4 stars
114
3 stars
55
2 stars
23
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported problems with order accuracy and staff attitude, including rude service and incorrect orders.

Food Quality

While some customers enjoyed the food, others complained about cold or poorly prepared items, indicating inconsistency in food quality.

Positive Experiences

Several reviews highlighted friendly service and positive experiences, particularly with specific staff members who went above and beyond.

Cleanliness Concerns

There were complaints about cleanliness, including unsanitary conditions and trash in the dining area.

Speed of Service

Customers noted that the drive-thru service was generally fast, although some experienced delays.
  • RT
    Rex Tuggle
    Jan 4, 2026
    1.0
    Have you ever had you’re food thrown on the table before ….. I have today at this Dairy Queen and if that wasn’t bad enough our food looked like it had once been served through the drive thru and brought back and put out for us There was gravy all over my food and here’s the funny part I didn’t even get a little container of gravy …..that was the nasty meal I believe I ever got anywhere …… No sorry from no one and no money back So if you want left overs from the drive thru and zero respect this is your place …….
  • CD
    Cara Dials
    Jan 3, 2026
    1.0
    WHY is there a ginormous power pole in the MIDDLE of the parking lot?! It’s on an island without any caution tape or hazard paint. We live out of state so it’s not like we are used to seeing such a thing. My husband dented his new truck just backing out a space by the front door. Dumbest thing I’ve ever seen in my life.
  • RM
    Robin Murray
    Jan 3, 2026
    5.0
    Fast drive through and breakfast daily till 12 noon.
  • TM
    Tim Moore
    Oct 25, 2025
    4.0
    Got ice cream with grandkids
  • NB
    nekara Baker
    Oct 23, 2025
    5.0
    Food was good but the person at the window was rushing me and after ordering my meal didn't give time to order anything else just told the total and to pull around as my husband was going to get his food so at that he just said forget it and decided he would eat somewhere else.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, Chicken Strip Basket, Grillburger®, and DQ cakes.

What are the opening hours of Dairy Queen Grill & Chill on weekdays?

From Monday to Thursday, Dairy Queen Grill & Chill is open from 6:00 AM to 10:00 PM, and on Friday from 6:00 AM to 11:00 PM.