Multiple customers reported problems with order accuracy and staff attitude, including rude service and incorrect orders.
Food Quality
While some customers enjoyed the food, others complained about cold or poorly prepared items, indicating inconsistency in food quality.
Positive Experiences
Several reviews highlighted friendly service and positive experiences, particularly with specific staff members who went above and beyond.
Cleanliness Concerns
There were complaints about cleanliness, including unsanitary conditions and trash in the dining area.
Speed of Service
Customers noted that the drive-thru service was generally fast, although some experienced delays.
RT
Rex Tuggle
Jan 4, 2026
1.0
Have you ever had you’re food thrown on the table before ….. I have today at this Dairy Queen and if that wasn’t bad enough our food looked like it had once been served through the drive thru and brought back and put out for us
There was gravy all over my food and here’s the funny part I didn’t even get a little container of gravy …..that was the nasty meal I believe I ever got anywhere ……
No sorry from no one and no money back
So if you want left overs from the drive thru and zero respect this is your place …….
CD
Cara Dials
Jan 3, 2026
1.0
WHY is there a ginormous power pole in the MIDDLE of the parking lot?! It’s on an island without any caution tape or hazard paint. We live out of state so it’s not like we are used to seeing such a thing. My husband dented his new truck just backing out a space by the front door. Dumbest thing I’ve ever seen in my life.
RM
Robin Murray
Jan 3, 2026
5.0
Fast drive through and breakfast daily till 12 noon.
TM
Tim Moore
Oct 25, 2025
4.0
Got ice cream with grandkids
NB
nekara Baker
Oct 23, 2025
5.0
Food was good but the person at the window was rushing me and after ordering my meal didn't give time to order anything else just told the total and to pull around as my husband was going to get his food so at that he just said forget it and decided he would eat somewhere else.
What are the opening hours of Dairy Queen Grill & Chill on weekdays?
From Monday to Thursday, Dairy Queen Grill & Chill is open from 6:00 AM to 10:00 PM, and on Friday from 6:00 AM to 11:00 PM.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating?
Yes, it offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill a family-friendly place with seating options?
Yes, it is family-friendly, has indoor seating, outdoor seating, and provides high chairs for children.
Can I order food digitally from Dairy Queen Grill & Chill?
Yes, you can use their mobile app for exclusive deals and mobile ordering, or order online for pickup via their website.
Where is Dairy Queen Grill & Chill located?
It is located at 1422 Fulton Rd, Winchester, KY 40391-2727, USA.
Is Dairy Queen Grill & Chill accessible for people with disabilities?
Yes, the location is wheelchair accessible and has restrooms available.
What nearby restaurants can I visit before or after Dairy Queen Grill & Chill?
Nearby, you can visit Great Wall Chinese Restaurant or Great Wall Restaurant for Asian cuisine, or try Tacos la buchonsita food truck for Mexican food.
Are there any nearby places for fitness and recreation close to Dairy Queen Grill & Chill?
Yes, Planet Fitness is nearby, offering gym and sports facilities you may visit before or after enjoying your meal.
What banks and shopping options are near Dairy Queen Grill & Chill?
Central Bank and Trust is nearby for banking needs, while Supermercado San Marcos offers grocery and bakery shopping; TNT Fireworks is also close for shopping items.