Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Hours
Reviews
3.7
705 reviews
5 stars
294
4 stars
161
3 stars
116
2 stars
39
1 star
95
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with many experiencing cold, poorly prepared meals and issues with missing items.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.
Cleanliness
Several customers noted unsanitary conditions, including dirty dining areas and concerns about food handling practices.
Inconsistent Experience
Feedback indicated that the quality of food and service varied significantly depending on the time of day and staff on duty.
Positive Highlights
Despite the negatives, some customers praised the taste of specific items like blizzards and appreciated friendly staff during certain visits.
- SWStephen white2 days ago5.0Gotta love DQ its always the best
- JTJessica TaylorOct 7, 20251.0Their food is good but they won’t answer the phones
- SFStapleton FencingSep 12, 20253.0This location only has good tasting food during 1st shift and that includes friendly employees and good customer service. Food comes out hot, etc. 2nd shift is the total opposite at this location for some reason.. food is sloppy looking, customer service is a big issue. Night shift needs alot of work.
- JSJeffrey SchumacherAug 20, 20252.0Corporate owned and it sucks. Workers constantly coming outside and smoking in front of doors. Very unprofessional atmosphere. Avoid this location.
- TRTerri RoseAug 10, 20251.0I'm going to stop going to this location. I've been twice in the last month or so and both times I got a medium blizzard, paid almost $7 each, and ultimately I got a cup of soft serve with one single bite of toppings in it both times. Tonight it was after waiting in the drive thru for over 20 minutes. This location is consistently bad.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill serve?
Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, burgers, and fries.
What are the opening hours for Dairy Queen Grill & Chill?
The restaurant is open from 5:30 AM to 10:30 PM Monday through Saturday, and from 7:00 AM to 10:30 PM on Sundays.
Is Dairy Queen Grill & Chill wheelchair accessible?
Yes, the location is wheelchair accessible and provides amenities such as booster seats and high chairs for families.
Does Dairy Queen Grill & Chill offer outdoor seating and WiFi?
Yes, there is outdoor seating available and free WiFi for customers.
Can I order food from Dairy Queen Grill & Chill online?
Yes, you can order pickup online via their ordering URL on the Dairy Queen website.
Is there a drive-thru service at Dairy Queen Grill & Chill?
Yes, this location offers a drive-thru service for convenient ordering and pickup.
Are there any nearby entertainment options close to Dairy Queen Grill & Chill?
Yes, nearby you can visit Leeds Theater and Leeds Centre For The Arts for cinema and performing arts experiences before or after your meal.
Where can families with children visit nearby Dairy Queen Grill & Chill?
Families can visit the Clark County Child Development Center nearby for child care and preschool services, or take kids to Thoroughbred Gymnastics for physical activity.
Are there shopping options near Dairy Queen Grill & Chill?
Yes, nearby shopping includes A Bit of Sass Boutique, Magenta Moon arts and crafts store, and Weird Owlz Vintage and Craft thrift store.
Does Dairy Queen Grill & Chill close on holidays?
Yes, the restaurant is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).