Arby's

4.2
908 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
100 Mccormick Dr, Winchester, KY
40391, United States

Hours

Reviews

4.2
908 reviews
5 stars
459
4 stars
256
3 stars
121
2 stars
33
1 star
39

What are people saying?

AI-generated from recent customer reviews

Food Quality

Several customers reported issues with food quality, including undercooked items and missing components in orders.

Service Issues

Multiple reviews highlighted rude or inattentive service from staff, particularly in the drive-thru.

Cleanliness

The restaurant was frequently noted for its cleanliness, with many customers appreciating the well-maintained environment.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Positive Experiences

Despite the issues, many customers expressed overall satisfaction with the food and service during their visits.
  • LM
    Linda Morgan
    Dec 26, 2025
    3.0
    Employees were using fowl language and arguing. Not professional and food was not very good. Would not recommend
  • JG
    jason gaddis
    Dec 6, 2025
    1.0
    Ordered two meals and two extra sides. They didn't give us the drinks or the fries. The burger I received was pink and cold in the middle. I was told that they are pre cooked and dyed pink. Twice in a row we've had issues here. I believe that this store has lost my business.
  • CR
    Carolyn L Richardson
    Nov 29, 2025
    3.0
    Okay
  • BS
    Beth Scorti
    Nov 20, 2025
    1.0
    The Reuben is wat too salty! Do not recommend
  • SB
    Sharon Burke
    Oct 18, 2025
    3.0
    DO NOT ADVISE YOU TO ORDER STEAK NUGGETS!! Definitely not steak. Maybe brisket nuggets charred until they are black. Very disappointed.