Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,350 reviews
5 stars
577
4 stars
364
3 stars
204
2 stars
76
1 star
129
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the food for being hot, fresh, and well-prepared, although there were some complaints about cold or poorly made items.
Service Speed
Service speed varied, with some customers experiencing delays, especially during busy times, while others noted quick service.
Staff Friendliness
Customer interactions with staff were generally positive, with many highlighting friendly and helpful employees, though some reported rudeness.
Cleanliness
The restaurant was often described as clean, with some reviews noting the need for better maintenance in certain areas.
Order Accuracy
There were multiple instances of incorrect orders being received, leading to customer dissatisfaction.
- JPJordan PritchardNov 9, 20253.0I’ve never had any issues with this particular Wendy’s. Food has always been out fresh and fast. Unfortunately, I believe company greed has reached Wendy’s. I purchased 2 orders of nuggets and received one sauce with each. When I asked for extra sauce, I was told only one sauce per nugget, and that I’d have to purchase extra sauce at the register. I’ve previously gotten extra sauce at Wendy’s with no issues. With the recent news of several Wendy’s closing nationwide- this doesn’t surprise me. I guess the rising menu prices aren’t enough for the corporate big wigs… additional sauce must cost extra too! This is not meant to be directed hate towards this particular store, but to the company as a whole. Food at this location is always good- but this particular issue not so much! Do better Wendy’s. Do what Dave Thomas would do for customers.
- STSeanOf TheRedOct 28, 20255.0Literally the best Wendy's I've ever been to. Possibly the best fast food I've had in the past 20 years. Not joking.
- AAAdam “Adamo” AschenbrennerOct 5, 20253.0Better than any McDonald's
- EMErnest MeeksOct 4, 20254.0Bacon cheeseburger with lettuce, pickle & tomato. Usually there foods is a good mix of burgers & other meals; a taste for most tastes. Plus, Wendy's doesn't try to be the same as the others burger chains.
- TCToyia CarruthersSep 18, 20255.0This is the best Wendy's I have ever had. The food was fresh and hot and this is the 1st time my burger has looked just like the commercial. The salad was so fresh I sware they must have just picked that lettuce from a garden in the back of the building. And the staff was so patient and pleasant. Wendy's needs to send the manager of that restaurant to train others because the Wendy's in Detroit and Southfield Michigan are trash compared to this one!!
Frequently Asked Questions About Wendy's
Is #307 Williamsburg - Pilot Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Williamsburg, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Williamsburg, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (606) 549-9770.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #307 Williamsburg - Pilot Wendy’s serve breakfast?
Yes, this Wendy’s location in Williamsburg, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's in Williamsburg, KY currently open?
Yes, Wendy's in Williamsburg is open 24/7 every day of the week.
What are the drive-thru hours at Wendy's Williamsburg location?
The drive-thru is open 24 hours a day, seven days a week at this location.
Does this Wendy's location offer dine-in and delivery services?
Yes, Wendy's Williamsburg offers dine-in, drive-thru, and delivery services where available.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's app or at order.wendys.com for pickup or delivery.
What payment methods are accepted at Wendy's Williamsburg?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa at this location.
Does this Wendy's serve breakfast?
Yes, the Williamsburg Wendy's serves breakfast with various combos and sandwiches available.
How can I contact Wendy's Williamsburg with questions or feedback?
You can call them at (606) 549-9770, or reach the Customer Care team via their contact page or live chat online.
Are there any nearby gas stations close to Wendy's Williamsburg?
Yes, Pilot Travel Center, Shell, and CAT Scale gas stations are near Wendy's, convenient for travelers refueling before or after eating.
What nearby restaurants can I visit along with Wendy's?
Nearby you can find Long John Silver's, Burger King, Krystal, Cook Out, and Taco Bell for more fast food options in Williamsburg.
Are there any nearby hotels if I want to stay near Wendy's in Williamsburg?
Yes, Hampton Inn Williamsburg and Hampton by Hilton are local hotels close to Wendy's, ideal for visitors.