McDonald's

3.6
2190 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
700 S 10th St, Williamsburg, KY
40769, United States

Hours

Reviews

3.6
2,190 reviews
5 stars
770
4 stars
520
3 stars
390
2 stars
179
1 star
331

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted dirty tables, floors, and restrooms, indicating a lack of proper sanitation.

Service Quality

Customers reported inconsistent service, with many experiencing long wait times, incorrect orders, and rude staff.

Food Quality

Several reviews mentioned issues with food freshness, including cold and stale items, as well as incorrect orders.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and noted positive experiences with food quality at certain times.

Order Accuracy

A significant number of reviews indicated frequent mistakes with orders, particularly in the drive-thru and mobile orders.
  • KH
    keith h
    Nov 11, 2025
    5.0
    Cleanest McDonald’s bathroom I’ve ever seen.
  • TB
    Tonia Borgemenke
    Nov 7, 2025
    4.0
    Service was a little slow considering it's supposed to be a fast food restaurant.
  • FL
    Felicia Lendermon
    Nov 1, 2025
    1.0
    Tables dirty, unfriendly faces and the lemonade tasted and looked like water
  • NK
    Nicole Norris Kamplain
    Oct 28, 2025
    1.0
    We were thinking a quick easy stop for familiar predictable food. It was a mess, orders of just about everyone were wrong. One person had to return to the counter three times. Food was old, cold, and gross. Sadly two people who were clearly in management were camped out at tables in the dining room without a care. The male management person was loudly pontificating about nothing of importance. I definitely don't recommend and wish we had walked out like the people behind us and not wasted our money.
  • JP
    Jordan Powell
    Oct 27, 2025
    1.0
    Asked for 2 cheese burgers, no mustard, extra onions. This is what you get. If they would stay off there phone and actually hire people that wants to work instead of just wanting to stay on their phones it would be cool. But after working 10 hours and trying to get food for a sick child just get to home and get this. Shame.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Williamsburg, KY?

McDonald's in Williamsburg, KY is open 24 hours a day, every day of the week.

Is the drive-thru at McDonald's Williamsburg open all day?

Yes, the drive-thru is open 24/7, allowing you to order anytime.