Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.9
630 reviews
5 stars
281
4 stars
161
3 stars
101
2 stars
43
1 star
44
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some meals being cold or poorly prepared, while others praised the freshness and taste.
Service Issues
Several reviews highlighted poor customer service experiences, particularly at the drive-thru, with complaints about order accuracy and staff behavior.
Cleanliness
While some customers noted the restaurant was clean, there were serious concerns about hygiene practices, including reports of staff not washing hands after using the restroom.
Speed of Service
Many customers experienced long wait times for their orders, even when the restaurant was not busy, indicating issues with service efficiency.
- SSSheilaOct 26, 20251.0Food had hair in it!!! What do they stand over the food and brush their hair. They also made the wrong sandwich. Highly recommended not to eat here.
- JMJacinda MosesSep 6, 20255.0Always so clean. Excellent service also
- ELEm LoveSep 4, 20252.0I went through earlier in the week, debated on leaving a review but after talking with a friend who had a similar experience this week i thought its deserved. The blond woman working the drive through displayed terrible customer service. She didnt offer my receipt after payment which isn't that big of an ordeal, until you realize you have food missing. One of my fries was missing out of the order so I went into the lobby to get the rest of my order. The only grace I'll offer is there were 2 cars in the drive through and a couple in lobby. Anyone who lives local knows that's a lot of business for that building so I understand if they were panicked to have to deal with more than one order at a time. When I approached the counter the drive through worker (who looked dressed as a manager. No name badge though so who could know) was bagging. I said "excuse me",very politely mind you, just to be ignored by this woman. She took the bag and stayed at the drive through window throughout the rest of my interaction. The poor boy working the register came by to assist me. I explained the situation to him and he was very friendly and didnt hesitate to fix my issue. There was no hold on fries (none downed either) so either the issue was she forgot my fries and didnt care to correct her blunder and let someone else do it or she didnt want to make it up to save time and send the bag out. Either way unacceptable behavior especially if that was the on duty manager. Food wasn't bad though, the cook and the register worker don't deserve a shitty review
- TKTim KAug 25, 20255.008/24/25 around 8pm - I wish I had caught the name of the young man at the counter—he was exceptionally polite, helpful, and engaging, with a genuine smile. He clearly took pride in doing a great job, and that level of service truly stood out. Experiences like this are rare in fast food today, and it’s the reason this Arby’s has earned a 5-star review from me.
- JRjames roadenAug 19, 20254.0Fast friendly service