Customers frequently reported long wait times, incorrect orders, and rude staff, indicating a need for better training and management.
Food Quality
Mixed reviews on food quality, with some praising the ice cream and chicken tenders, while others complained about cold or stale food.
Cleanliness
Concerns about cleanliness were raised, particularly regarding the bathrooms and food handling practices.
Staff Performance
While some employees received praise for their friendliness and helpfulness, others were criticized for being short and unprofessional.
Overall Experience
The location has potential with good ice cream and a nice atmosphere, but ongoing issues with service and food quality detract from the overall experience.
MD
Mark Droege
Nov 10, 2025
5.0
Food is great. Service is wonderful. I liked the soft drink machine for ice and refills.
RS
Ronan Swim
Oct 12, 2025
4.0
It is indeed very chill here
I like the chicken tenders
Fries are mid
When I was younger I got really sensitive teeth all of a sudden so now ice cream gives me a big toothache so I don't really have it much
The dentist told me to use sensitive toothpaste but that didn't really ever help me so that is unfortunate
I have made some good memories here so I like it
RS
Regan S
Oct 2, 2025
3.0
Unfortunately the only good thing about tonight was ONE singular worker who was working drive through. Came here around 4 and it seemed like only one young woman was doing her job. Props to her but to management, do better.
JM
Jerrie Mcilvain
Sep 29, 2025
1.0
They ran out of snickers crumbles so they used heath bars 👎not cool dude
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Wilder, KY?
The Dairy Queen Grill & Chill in Wilder, KY is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Fridays and Saturdays.
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 1010 Town Dr, Wilder, KY 41076-9753, USA.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, Blizzard® Treats, signature shakes and malts, Grillburgers®, Chicken Strip Baskets, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, the location offers drive-thru service as well as outdoor seating.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly, welcomes children, and provides booster seats and high chairs for kids.
Can I order food from Dairy Queen Grill & Chill online?
Yes, you can place pickup orders online through their website's designated ordering page.
Are there any nearby restaurants where I can eat before or after visiting Dairy Queen?
Nearby restaurants include Mellow Mushroom, Gold Star Chili, Maharaja Indian Restaurant, Longnecks Sports Grill, and Marquise Banquet & Conference where you can enjoy pizza, chili, Indian cuisine, sports bar fare, and more.
What local entertainment options are near Dairy Queen Grill & Chill?
Nearby entertainment venues include Regal Wilder and Wilder STM 14 cinemas where you can catch a movie before or after enjoying your meal.
Are there any sports or recreation centers close to Dairy Queen Grill & Chill?
Yes, Town and Country Sports Complex, Kings Basketball Academy, and Town & Country Sports and Health Club are nearby, offering gyms, sports leagues, and recreational activities.
What amenities can I expect at the Dairy Queen Grill & Chill location in Wilder?
The location offers amenities including restrooms, wheelchair accessibility, booster seats, high chairs, outdoor seating, and drive-thru service, making it convenient for all customers.