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Arby's

4.2
(556 reviews)
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Business Details

1376 North Hwy 27, Whitley City, KY
42653, United States
(606) 376-8400
http://www.arbys.com/locations/us/ky/whitley-city/1376-north-hwy-27/store-5294
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1376 North Hwy 27, Whitley City, KY
42653, United States

Hours

Reviews

4.2
556 reviews
5 stars
285
4 stars
146
3 stars
77
2 stars
21
1 star
27

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, highlighting items like the roast beef, steak nuggets, and breakfast options, though there were complaints about cold fries and incorrect orders.

Service Issues

Several reviews noted inconsistent service, with some customers experiencing rude staff or incorrect orders, particularly in the drive-thru.

Cleanliness

Many customers praised the cleanliness of the restaurant, calling it one of the cleanest Arby's they have visited.

Friendly Staff

The staff received positive remarks for being friendly and helpful, contributing to a pleasant dining atmosphere.
  • CT
    Casey & Tyler
    Dec 18, 2025
    3.0
    Stopped I'n after work, Didn't get my order right and the drive through was very rude,had to go in speak to the manager..
  • RC
    Roland Carson
    Nov 30, 2025
    5.0
    We love Arby's good food friendly service great Atmosphere
  • TW
    Tom Wiliams
    Oct 31, 2025
    5.0
    Stopped on my way down to my mountain home in Gatlinburg Tn. As normal, the service and food was fantastic. The food is always hot and fresh plus served with a smile!!! Tried the steak nuggets and OMG were they delicious!!!!! Kudos to the staff for always being fantastic 🤗
  • CM
    Casey mounce
    Oct 9, 2025
    4.0
    Food is good but the service was unproductive
  • TT
    Tammy
    Oct 2, 2025
    4.0
    Had a breakfast wrap and it was so cold the cheese was like it just came out of the refrigerator
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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